Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
896 reviews
5 stars
355
4 stars
221
3 stars
144
2 stars
51
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor service and incorrect orders.
Food Quality
Many customers reported issues with food quality, including cold items, incorrect orders, and poorly prepared meals.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.
Order Accuracy
A significant number of customers experienced problems with order accuracy, often receiving incorrect items or missing components.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by the overall negative feedback.
- CAChris AzadJan 3, 20265.0Good Wendy's in a good location; never had any problems with the food or staff. Would recommend.
- MMMaddie MDec 31, 20253.0It was good,
- KBKenny BelcherDec 29, 20251.0Left me waiting at the speaker for 5 min till I drove off
- MCMichael ChielloDec 19, 20251.0Sick of paying more and more for worse service and not getting what I pay for. Again I purchased an Apple PECAN chicken salad and again I got no pecans. Now the third time. I was charged extra for dressing too. Wendy’s went so far downhill that this was my last time. All the fast food restaurants in this city block are the worst managed and worst food I’ve ever experienced. Wendy’s, McDonald’s and Taco Bell all suck. Dominoes is the best around. Don’t waste your money here any longer. Also my wife’s burgers were missing pickles and onion while paying for extra of both. Just laughable. AVOID!!!
- MRMighty Ranger46Dec 10, 20251.0If I could give this place a zero I would The little girl in the window aajanae was her name on the receipt was so rude and the manager was even worse couldn't handle the situation if you don't like your job quit and go find a new one.
Frequently Asked Questions About Wendy's
Is Washington St Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at this Wendy's location?
The drive-through is open daily from 5:00 AM to 1:00 AM.
Does this Wendy's offer delivery and takeout options?
Yes, this location offers both delivery and takeout services.
Is breakfast served at this Wendy's?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the online order site or the mobile app.
What payment methods are accepted at this Wendy's?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact customer care through live chat or phone at 888-624-8140, fill out the customer satisfaction survey online, or call the location directly at (304) 346-9130.
Where can I find the full menu and pricing for this Wendy's?
Menu and pricing details are available on the Wendy's official menu website and mobile app, with location-specific prices shown once you select this location.
Does this Wendy's have a drive-thru option?
Yes, this Wendy's features a drive-thru for convenient ordering.
What nearby fast food restaurants are close to this Wendy's?
Nearby fast food options include Taco Bell, McDonald's, Subway, Domino's Pizza, and Little India Restaurant, allowing visitors to explore various cuisines in the area.
Are there nearby attractions to visit before or after dining at Wendy's on Washington Street?
Yes, nearby attractions include the Living AIDS Memorial Garden, the World Scouting Museum, and the Charleston State Capitol, perfect for sightseeing before or after your meal.
What nearby services or amenities can help customers visiting this Wendy's?
Nearby services include Chase Bank and Western Union for financial needs, as well as multiple gas stations like bp, Exxon, and 7-Eleven for convenience during your visit.