Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Staff Friendliness
While some customers praised friendly staff, many others experienced rudeness or indifference from employees.
KS
Kimberly Spurlock
Dec 30, 2025
1.0
Got 2 cold jr. Bacon cheeseburger old fries
TT
texaslove254
Dec 18, 2025
1.0
Went on 12/18/25. The was yelling about their drive thru time and hurried and almost threw the bags at me. My son asked for ketchup for him nuggets and they didn’t put that in bag so I asked for at window and he definitely was irritated for this. Then I asked for a spoon because we had chili and frosty and he said “she said they was in the bag” I told him I needed two spoons for the frosty and chili they weren’t in the bag. He gave me one blue spoon and started telling the worker “make sure you put spoons in the bag because she being slow…” ummm very professional when it was yall for messed up. Anyways I asked again for one more spoon because he only gave me the blue on and he again said “ she said there one in the bag” I looked at him and said there. is. not. one in the bag (again). Always also didn’t even get the sour cream I asked for at speaker for my chili and my son asked for ketchup for his nuggets and they didn’t give him before I asked again at the window. Fries were definitely old and not fresh. Won’t go again. Yall definitely know how to pick y’all’s workers smh
AA
arii
Dec 14, 2025
1.0
ok so I’m gonna be real honest here. I dont even be doing that much to go online take time out of my day and write a review but I mean.. It’s just ridiculous at this point. The workers really don’t work like they get paid to. The food is either cold, wrong, or half-fasted. Almost 80% of the time the orders aren’t accurate. I got a crispy chicken but it BARELY had lettuce and was hard as a rock. I’m also noticing they really don’t like putting sauce in the bags. I just think that they need to get new staff that get paid to do their actual job and whoever hired these guys has GOT to go. Thank you :)
RC
Roberto Calciente
Dec 12, 2025
5.0
I will preface that I have gone twice to this location during the afternoon and both times there was no wait and the food seemed fresh and the fries seemed right out of the fryer.
JS
Jason Smith
Nov 24, 2025
1.0
Drive thru only had 2 cars. Sit for 40+ minutes. Food was garbage cold old burger and awful service. 0 stars if it was allowed. Worst Wendy's I have been to.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-thru at 3515 Mac Corkle Ave.S.E.?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location in Charleston, WV offer breakfast?
Yes, this location serves breakfast, including combos, sandwiches, coffee and sides.
Is delivery available at this Wendy's restaurant?
Delivery is available where offered. Use the app or order.wendys.com and enter your delivery address to check availability.
What payment options are accepted at Wendy's on Mac Corkle Ave SE?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's at 3515 Mac Corkle Ave.S.E.?
You can call the location directly at (304) 925-6814 or reach Customer Care via 888-624-8140 or online through their Contact page.
Are there nearby fast food options if I want alternatives to Wendy's?
Yes, nearby options include Subway and Taco Bell, both offering quick and convenient fast food choices.
What nearby facilities can I visit before or after dining at Wendy's?
You can visit the Kanawha City Community Center or get your car cleaned at 35th Street Hand Wash nearby.
Is there a nearby coffee shop close to Wendy's?
Yes, Donut Connection is nearby, offering donuts and coffee, perfect for a breakfast or snack stop.
Where can I find nutrition information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's website, app, and in the restaurant, including nutrition stats that update with meal customization.
Can I order Wendy's food through their mobile app?
Yes, you can order via the Wendy's mobile app or their website, including using the quick ordering link available.