Wendy's

3.9
848 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3515 Mac Corkle Ave.S.E., Charleston, WV
25304, United States

Hours

Reviews

3.9
848 reviews
5 stars
400
4 stars
206
3 stars
120
2 stars
41
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with several instances of staff being unhelpful or dismissive.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Food Quality

Food quality was inconsistent, with complaints about cold, stale, or improperly prepared items.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and unsanitary conditions.

Wait Times

Customers experienced long wait times, particularly during peak hours, leading to dissatisfaction.
  • AR
    Alicia Robinson
    Nov 2, 2025
    5.0
    Food is always delicious. Friendly staff
  • CM
    cameron murray
    Oct 18, 2025
    1.0
    Work since 1030am and try to get a quick bite before headed to the hotel, 45min before they close by the way, employee outside looks at me like I'm the biggest inconvenience out of his entire day and starts shaking his head walking over to the dumpsters. Honestly hoping he reads this bc man I was wanting a baconator but now I can't trust yall, sum bs...
  • TM
    Turd Man
    Oct 11, 2025
    1.0
    Ask for package ketchup she will not give it to me tell me they have a ketchup pump didn't want no damn pump ketchup me and my wife wanted the package ketchup she is rude think her name was Elizabeth
  • WS
    William Smith
    Oct 5, 2025
    1.0
    Awful Service, Took my order and didn’t know how to use the apple payment service. Then after sitting in line and waiting for my food/forgotten drinks I get home and they had forgotten my food order. Terrible.
  • TC
    Traelyn Carter
    Oct 4, 2025
    1.0
    Second time in a row they have forgotten half of the food I paid for. This time my boyfriend and I went in to just get our extra food. We were very nice about it but were met with a very rude individual at the counter who just demanded we tell her what we were missing. Ridiculous behavior for the situation and very poor customer service.

Frequently Asked Questions About Wendy's

Is Kanawha City Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.