Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported a mix of friendly and rude service, with several instances of staff being unhelpful or dismissive.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Food Quality
Food quality was inconsistent, with complaints about cold, stale, or improperly prepared items.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and unsanitary conditions.
Wait Times
Customers experienced long wait times, particularly during peak hours, leading to dissatisfaction.
AR
Alicia Robinson
Nov 2, 2025
5.0
Food is always delicious. Friendly staff
CM
cameron murray
Oct 18, 2025
1.0
Work since 1030am and try to get a quick bite before headed to the hotel, 45min before they close by the way, employee outside looks at me like I'm the biggest inconvenience out of his entire day and starts shaking his head walking over to the dumpsters. Honestly hoping he reads this bc man I was wanting a baconator but now I can't trust yall, sum bs...
TM
Turd Man
Oct 11, 2025
1.0
Ask for package ketchup she will not give it to me tell me they have a ketchup pump didn't want no damn pump ketchup me and my wife wanted the package ketchup she is rude think her name was Elizabeth
WS
William Smith
Oct 5, 2025
1.0
Awful Service, Took my order and didn’t know how to use the apple payment service. Then after sitting in line and waiting for my food/forgotten drinks I get home and they had forgotten my food order. Terrible.
TC
Traelyn Carter
Oct 4, 2025
1.0
Second time in a row they have forgotten half of the food I paid for. This time my boyfriend and I went in to just get our extra food. We were very nice about it but were met with a very rude individual at the counter who just demanded we tell her what we were missing. Ridiculous behavior for the situation and very poor customer service.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Charleston, WV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Charleston, WV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (304) 925-6814.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Kanawha City Wendy’s serve breakfast?
Yes, this Wendy’s location in Charleston, WV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru at 3515 Mac Corkle Ave.S.E.?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location in Charleston, WV offer breakfast?
Yes, this location serves breakfast, including combos, sandwiches, coffee and sides.
Is delivery available at this Wendy's restaurant?
Delivery is available where offered. Use the app or order.wendys.com and enter your delivery address to check availability.
What payment options are accepted at Wendy's on Mac Corkle Ave SE?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's at 3515 Mac Corkle Ave.S.E.?
You can call the location directly at (304) 925-6814 or reach Customer Care via 888-624-8140 or online through their Contact page.
Are there nearby fast food options if I want alternatives to Wendy's?
Yes, nearby options include Subway and Taco Bell, both offering quick and convenient fast food choices.
What nearby facilities can I visit before or after dining at Wendy's?
You can visit the Kanawha City Community Center or get your car cleaned at 35th Street Hand Wash nearby.
Is there a nearby coffee shop close to Wendy's?
Yes, Donut Connection is nearby, offering donuts and coffee, perfect for a breakfast or snack stop.
Where can I find nutrition information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's website, app, and in the restaurant, including nutrition stats that update with meal customization.
Can I order Wendy's food through their mobile app?
Yes, you can order via the Wendy's mobile app or their website, including using the quick ordering link available.