Wendy's

3.9
855 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3515 Mac Corkle Ave.S.E., Charleston, WV
25304, United States

Hours

Reviews

3.9
855 reviews
5 stars
402
4 stars
206
3 stars
120
2 stars
42
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Staff Friendliness

While some customers praised friendly staff, many others experienced rudeness or indifference from employees.
  • KS
    Kimberly Spurlock
    Dec 30, 2025
    1.0
    Got 2 cold jr. Bacon cheeseburger old fries
  • TT
    texaslove254
    Dec 18, 2025
    1.0
    Went on 12/18/25. The was yelling about their drive thru time and hurried and almost threw the bags at me. My son asked for ketchup for him nuggets and they didn’t put that in bag so I asked for at window and he definitely was irritated for this. Then I asked for a spoon because we had chili and frosty and he said “she said they was in the bag” I told him I needed two spoons for the frosty and chili they weren’t in the bag. He gave me one blue spoon and started telling the worker “make sure you put spoons in the bag because she being slow…” ummm very professional when it was yall for messed up. Anyways I asked again for one more spoon because he only gave me the blue on and he again said “ she said there one in the bag” I looked at him and said there. is. not. one in the bag (again). Always also didn’t even get the sour cream I asked for at speaker for my chili and my son asked for ketchup for his nuggets and they didn’t give him before I asked again at the window. Fries were definitely old and not fresh. Won’t go again. Yall definitely know how to pick y’all’s workers smh
  • AA
    arii
    Dec 14, 2025
    1.0
    ok so I’m gonna be real honest here. I dont even be doing that much to go online take time out of my day and write a review but I mean.. It’s just ridiculous at this point. The workers really don’t work like they get paid to. The food is either cold, wrong, or half-fasted. Almost 80% of the time the orders aren’t accurate. I got a crispy chicken but it BARELY had lettuce and was hard as a rock. I’m also noticing they really don’t like putting sauce in the bags. I just think that they need to get new staff that get paid to do their actual job and whoever hired these guys has GOT to go. Thank you :)
  • RC
    Roberto Calciente
    Dec 12, 2025
    5.0
    I will preface that I have gone twice to this location during the afternoon and both times there was no wait and the food seemed fresh and the fries seemed right out of the fryer.
  • JS
    Jason Smith
    Nov 24, 2025
    1.0
    Drive thru only had 2 cars. Sit for 40+ minutes. Food was garbage cold old burger and awful service. 0 stars if it was allowed. Worst Wendy's I have been to.

Frequently Asked Questions About Wendy's

Is Kanawha City Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-thru at 3515 Mac Corkle Ave.S.E.?

The drive-thru is open daily from 6:00 AM to 1:00 AM.