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Subway

4.0
(385 reviews)

Business Details

(681) 455-4944
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Charleston Subway® Restaurant at 1413 Washington St E brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1413 Washington St E, Charleston, WV
25301, United States

Hours

Reviews

4.0
385 reviews
5 stars
202
4 stars
81
3 stars
41
2 stars
14
1 star
47

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the restaurant, particularly the bathrooms.

Service Quality

While some reviews highlighted exceptional service from specific employees, others reported rude or unhelpful staff, indicating inconsistency in service quality.

Food Quality

Customers generally enjoyed the freshness and taste of the food, although there were complaints about incorrect orders and skimpy portions.

Pricing Issues

Several customers expressed dissatisfaction with pricing, feeling that the value for money was lacking, especially with recent price increases.

Order Accuracy

There were multiple complaints regarding incorrect orders and issues with online ordering, leading to frustration among customers.
  • KB
    Kim Boyle
    6 days ago
    5.0
    I love Subway anyway, but when I come to this store, I know my order is going to be correct and prepared with care. Everyone is very friendly and the customer service is awesome!
  • BH
    Brandon Hambrick
    Feb 24, 2026
    5.0
    Always clean, bar always fully stocked and staff always friendly and on point...
  • JJ
    Jerm
    Feb 16, 2026
    4.0
    Above average cleanliness! Veggies and meats look stocked & fresh
  • BH
    Brandon Hambrick
    Feb 13, 2026
    5.0
    Great place on the east end best manager Trish clean food service awesome recommend
  • KA
    K Allen
    Feb 12, 2026
    5.0
    Trish and the girls are amazing! They handled lunch time inside and drive through like no others!!!!!

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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