Subway

4.0
372 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Charleston Subway® Restaurant at 1413 Washington St E brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1413 Washington St E, Charleston, WV
25301, United States

Hours

Reviews

4.0
372 reviews
5 stars
193
4 stars
79
3 stars
40
2 stars
14
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and helpful staff, particularly highlighting individual employees like Trish and Maggie for their exceptional service.

Food Freshness

Many reviews noted that the food, especially the bread and vegetables, was fresh and well-prepared.

Cleanliness

The restaurant was frequently described as clean, contributing positively to the overall dining experience.

Order Accuracy

Several customers reported issues with order accuracy, including incorrect toppings and missing items, leading to dissatisfaction.

Management Issues

There were complaints about management and employee behavior, with some customers experiencing rudeness or lack of professionalism.
  • MR
    Melisa Rife
    Dec 21, 2025
    5.0
    Was having a lot of trouble with the website when trying to place my order so I ended up just going to the subway on Washington Street. Maggie was so helpful and sweet. She was VERY professional and made my whole day. She restored my faith in humanity and she deserves a raise! Such a sweet woman!
  • TP
    Tammy Potter
    Dec 12, 2025
    2.0
    Stopped for supper and watched the lady put raw bacon on the sandwich before me . It must be at least warmed up to be able to leave the store
  • MS
    Melissa Stewart
    Dec 8, 2025
    5.0
    Best Subway in Charelston, Bread is always fresh extremely clean, Staff is always smiling and quick with the food orders. The manager Trish always has a great attitude everytime I come in there. Would definitely recommend to anyone!!!
  • CG
    Carlie Giddens
    Dec 2, 2025
    5.0
    Trish was very helpful and kind. The food was delicious and came out fairly quickly . I would highly recommend this location !
  • FF
    fredoknowz
    Dec 1, 2025
    5.0
    I made a quick stop for lunch and my spicy Italian was phenomenal! The service was very quick and I believe her name is Trish she was very attentive. I will 100 percent be returning to the establishment!

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 1413 Washington St E, Kanawha, Charleston, WV 25301, United States.

What are the operating hours for this Subway location?

This Subway is open Monday through Friday from 7:00 AM to 9:00 PM, and Saturday and Sunday from 8:00 AM to 8:00 PM.