Subway

4.0
320 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Charleston Subway® Restaurant at 3516 MacCorkle Ave SE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
3516 MacCorkle Ave SE, Charleston, WV
25304, United States

Hours

Reviews

4.0
320 reviews
5 stars
168
4 stars
66
3 stars
29
2 stars
21
1 star
36

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the food as fresh and tasty, there were complaints about inconsistent quality, including dry subs and incorrect orders.

Service Experience

Customer service received mixed reviews; some praised the friendly and attentive staff, while others reported rude behavior and long wait times.

Cleanliness

The restaurant was generally noted for being clean, but there were serious concerns about hygiene, including reports of ants in the soda machine.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing ingredients and wrong items, leading to frustration.

Drive-Thru Efficiency

The drive-thru service was frequently criticized for long wait times and poor management, with some customers leaving without being served.
  • MW
    Michael Williams
    2 days ago
    5.0
    I came in during lunch and Shawn and Rebecca was working so hard even tho they where busy they where nice helpful and made the best sandwich I've ever had at subway the store was so clean and the food was great recommend this subway to everyone
  • AR
    Antonio Rossor
    2 days ago
    5.0
    I've been to alot of subways and this one by far the best one I've ever been to the the man and woman working so so friendly and help me pick out everything I wanted on my sub down to the cheese and was so nice and patient with me the sub way so so great too such a great experience
  • AC
    Amber Clark
    2 days ago
    5.0
    This is one the seriously cleanst and most welcoming subways I've ever been to Shawn the manager and Rebecca I talk to everyday I'm there the always working so hard and are so happy and subs are so fresh and delicious I recommend the kawawha city location to anyone wanting subway
  • AW
    Andrew Wayne
    Nov 6, 2025
    5.0
    I'm a regular here, so it's no surprise that my review will be positive, but let me tell you why. The service inside is always, friendly and polite, and after just a couple of visits they will mske that extra effort to remember your usual order! The staff works hard too, and even when they're shortstaffed and busy makes you feel like you're seen cared for. The store itself is clean, and updated with a new remodel and the parking is small but not quite cramped making in and out trips easy. The ONLY negative I can give is that the drive thru layout for the store is not good. The system was recently updated so it's now possible to hear and use the drive thru, but the lane itself can only hold at most 2 cars before it starts backing up into the lot. Luckily the staff is good at keeping under control!
  • BR
    Billie Roberts
    Oct 31, 2025
    5.0
    I am a very frequent customer at this subway and they are so nice here! Some of them even remember my name when I come, and they sometimes remember my order too. I tend to have complicated orders with extra sides, extra utensils, and special instructions and they are always so so nice about it and never give me any grief for having complicated orders!!! They’re super hard-working and they keep the restaurant clean, probably my favorite subway in the world.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 3516 MacCorkle Ave SE, Kanawha, Charleston, WV 25304, USA.

What are the operating hours for the Subway on MacCorkle Ave SE?

The Subway is open every day from 9:00 AM to 10:00 PM.