Rally's

4.1
1069 reviews

About

Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
1667 3rd Avenue, Charleston, WV
25312, United States

Hours

Reviews

4.1
1,069 reviews
5 stars
532
4 stars
276
3 stars
138
2 stars
44
1 star
79

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the fries and burgers, but there were complaints about food being served cold or incorrect orders.

Service Experience

While some customers praised the friendly staff, others reported slow service and unprofessional behavior from employees.

Cleanliness and Maintenance

Several reviews mentioned the need for improvements in the cleanliness and upkeep of the restaurant's facilities.

Pricing

Customers noted that while the food is good, some found the prices to be on the higher side.

Atmosphere

The location's atmosphere was criticized due to its surroundings and the condition of outdoor seating areas.
  • SA
    stephanie adams
    4 days ago
    1.0
    Spent over 20 dollars for 2 meals and not only was food gross the fries was cold and hard, the sandwich was so sloppy, the cheese sticks wasn't done and apple pie had been there for days it seemed like. But the drinks were ok. the service made it worse. When they opened the drive thru window all you could smell was marijuana Called store wasn't a answer why have business with employees that don't answer phone.
  • TS
    Tim Scott
    Nov 13, 2025
    4.0
    Pretty good food Drive thru or Walk Up service. No dining room just outdoor seating
  • AP
    Anita Pyles
    Oct 18, 2025
    5.0
    Service was great! Very friendly. Food was fresh and delicious, as always 😋
  • AD
    Anthony Detweiler
    Oct 13, 2025
    2.0
    Slow and the food is always old
  • JC
    Jack Crone
    Sep 18, 2025
    5.0
    I visited this location on 9-16-25. It was a walk up order. The young lady at the register was new and was assisted by the manager on the register,both super friendly. No hiccups at all,order correct, food fresh and delicious. The only thing that I can see that needs attention is that the owner/franchisee needs to invest some money in their stores. I'm from Parkersburg WV and hit Rally's anytime I'm in Charleston or Huntington.While I prefer the Charleston location (employees seem friendlier), both locations have one thing in common...the stores look absolutely decrepit like they're just not kept up. I'm not saying that they are not clean, just the building itself looks terrible. Even something like a coat of paint would go along way. Have a little bit of pride in your business! Again,shout out to the employees at the Charleston location, I've never felt anything but welcome here. I know it's a long shot but it would be damn nice to see a Rally's in Parkersburg again, it's been years. Above all PLEASE don't get rid of the mushroom swiss burger at these locations. Thanks for your time.

Frequently Asked Questions About Rally's

What are the regular operating hours for Rally's at 1667 3rd Avenue?

Rally's is open Monday through Thursday from 10:00 AM to 12:00 AM, Friday from 10:00 AM to 3:00 AM, Saturday from 11:00 AM to 3:00 AM, and Sunday from 11:00 AM to 12:00 AM.

Does Rally's offer drive-thru and takeout services?

Yes, Rally's provides both drive-thru and takeout services for customer convenience.