Quaker Steak & Lube

4.1
1119 reviews

About

RestaurantQuaker Steak & Lube
Founded in 1974 and built in an abandoned gas station in Sharon, Pa., the Quaker Steak & Lube® brand includes more than 30 locations in ten states across the U.S. Quaker Steak & Lube® restaurants combine unique décor, including gas station memorabilia, classic cars and motorcycles, with craveable food and high-octane entertainment events. Quaker Steak & Lube® has won hundreds of national and international awards for its food and more than 20 wing sauces.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Quaker Steak & Lube
2931 Mountaineer Blvd., Charleston, WV
25309, United States

Hours

Reviews

4.1
1,119 reviews
5 stars
627
4 stars
231
3 stars
105
2 stars
67
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unresponsive staff, leading to dissatisfaction.

Food Quality

While some patrons enjoyed the food, many expressed disappointment with the quality, including cold dishes and items not meeting expectations.

Atmosphere

The restaurant's unique decor and atmosphere received positive remarks, contributing to an enjoyable dining experience for some.

Staff Friendliness

Several reviews highlighted friendly and attentive staff, although this was inconsistent across experiences.
  • WS
    W S
    Jan 5, 2026
    1.0
    Got a steak cheese melt sub it was so greasy I could not eat it
  • AA
    Aim A
    Jan 3, 2026
    4.0
    Ordered online did not receive everything - check your order before leaving. After 3 calls finally got someone to answer the phone. Mgr was nice enough to give us a credit for not received items.
  • RD
    Robert Durham
    Jan 2, 2026
    4.0
    It's hard to get more than three stars out of me. This place was excellent. But, I don't think I really tested them. I just ordered a burger. Next time I'll try their steak. The food was excellent. Like, I would order this for my last meal; excellent. The waitress even suggested I send the burger back because the onions were not sauteed enough. Decor was cool and the place was clean and modern looking. I didn't find it tired like some other reviews. I thought it was a colorful and refreshing place to bring the family. Only complaint we had was the Mango Habanero sauce tasted more like sweet BBQ sauce than either mango or habanero.
  • TS
    Tedd Smith
    Dec 19, 2025
    1.0
    A “bowl” of Potato soup is the biggest rip off! Definitely not worth the price.
  • LT
    Larry Thompson
    Dec 13, 2025
    1.0
    The service provided was regrettably subpar. My wait time extended considerably beyond an acceptable duration. Unfortunately, the interaction with the staff was also less than satisfactory. I hope for improvements in future customer experiences. This situation did not meet my expectations.

Frequently Asked Questions About Quaker Steak & Lube

What type of cuisine does Quaker Steak & Lube offer?

Quaker Steak & Lube offers traditional American cuisine, specializing in chicken wings and steakhouses.

What are the opening hours of Quaker Steak & Lube in Charleston, WV?

The restaurant is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM. It closes early at 5:00 PM on December 24th and is closed on November 27th and December 25th.