Founded in 1974 and built in an abandoned gas station in Sharon, Pa., the Quaker Steak & Lube® brand includes more than 30 locations in ten states across the U.S. Quaker Steak & Lube® restaurants combine unique décor, including gas station memorabilia, classic cars and motorcycles, with craveable food and high-octane entertainment events. Quaker Steak & Lube® has won hundreds of national and international awards for its food and more than 20 wing sauces.
Numerous customers reported slow service, incorrect orders, and unresponsive staff, leading to dissatisfaction.
Food Quality
While some patrons enjoyed the food, many expressed disappointment with the quality, including cold dishes and items not meeting expectations.
Atmosphere
The restaurant's unique decor and atmosphere received positive remarks, contributing to an enjoyable dining experience for some.
Staff Friendliness
Several reviews highlighted friendly and attentive staff, although this was inconsistent across experiences.
WS
W S
Jan 5, 2026
1.0
Got a steak cheese melt sub it was so greasy I could not eat it
AA
Aim A
Jan 3, 2026
4.0
Ordered online did not receive everything - check your order before leaving. After 3 calls finally got someone to answer the phone. Mgr was nice enough to give us a credit for not received items.
RD
Robert Durham
Jan 2, 2026
4.0
It's hard to get more than three stars out of me. This place was excellent. But, I don't think I really tested them. I just ordered a burger. Next time I'll try their steak. The food was excellent. Like, I would order this for my last meal; excellent. The waitress even suggested I send the burger back because the onions were not sauteed enough. Decor was cool and the place was clean and modern looking. I didn't find it tired like some other reviews. I thought it was a colorful and refreshing place to bring the family. Only complaint we had was the Mango Habanero sauce tasted more like sweet BBQ sauce than either mango or habanero.
TS
Tedd Smith
Dec 19, 2025
1.0
A “bowl” of Potato soup is the biggest rip off! Definitely not worth the price.
LT
Larry Thompson
Dec 13, 2025
1.0
The service provided was regrettably subpar. My wait time extended considerably beyond an acceptable duration. Unfortunately, the interaction with the staff was also less than satisfactory. I hope for improvements in future customer experiences. This situation did not meet my expectations.
Frequently Asked Questions About Quaker Steak & Lube
What type of cuisine does Quaker Steak & Lube offer?
Quaker Steak & Lube offers traditional American cuisine, specializing in chicken wings and steakhouses.
What are the opening hours of Quaker Steak & Lube in Charleston, WV?
The restaurant is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM. It closes early at 5:00 PM on December 24th and is closed on November 27th and December 25th.
Does Quaker Steak & Lube serve alcohol and cocktails?
Is there outdoor seating available at Quaker Steak & Lube?
Yes, Quaker Steak & Lube has outdoor seating available.
Does Quaker Steak & Lube offer takeout or delivery options?
Quaker Steak & Lube offers takeout but does not provide delivery services.
Is Quaker Steak & Lube family-friendly?
Yes, Quaker Steak & Lube has a children's menu and provides high chairs for families dining with young children.
Are reservations required at Quaker Steak & Lube?
No, reservations are not required at Quaker Steak & Lube.
Can customers visit other attractions near Quaker Steak & Lube in Charleston?
Yes, customers can visit nearby attractions such as Bass Pro Shops (formerly Cabela's), Panera Bread for coffee and bakery items, or enjoy entertainment at Chuck E. Cheese, all within close proximity to Quaker Steak & Lube.
Are there hotels near Quaker Steak & Lube for visitors?
Yes, the Hampton Inn Charleston-Southridge hotel is nearby, providing convenient accommodation for visitors to Quaker Steak & Lube.
Where can customers go for fitness or health services near Quaker Steak & Lube?
Customers can visit nearby places like Planet Fitness for gym services, Center For Pain Physical Therapy, or HealthSource Chiropractic of Charleston West for health and medical services.