Outback Steakhouse

4.2
1891 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Charleston on the corner of Lee Street and Court Street at Charleston Town Center.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
1062 Charleston Town Center, Charleston, WV
25389, United States

Hours

Reviews

4.2
1,891 reviews
5 stars
1,177
4 stars
342
3 stars
142
2 stars
93
1 star
137

What are people saying?

AI-generated from recent customer reviews

Food Quality

Overall, customers praised the food quality, especially the steaks and signature dishes, though there were some complaints about overcooked items and inconsistent preparation.

Service Experience

Many reviews highlighted excellent service from staff, with specific mentions of attentive and friendly servers, although some customers reported poor service and long wait times.

Takeout Efficiency

Curbside pickup and takeout services received positive feedback for being timely and accurate, though there were isolated incidents of incorrect orders.

Atmosphere and Cleanliness

The restaurant was generally described as clean and welcoming, but some customers noted issues with seating arrangements and noise levels.

Pricing Concerns

Several customers expressed that prices were high for the portion sizes and quality, leading to mixed feelings about value for money.
  • DE
    Deena Ellison
    Nov 13, 2025
    5.0
    Filet and lobster as cheap as eating at the local mexican restaurant...yes please
  • CS
    Cariene Sky
    Nov 9, 2025
    1.0
    The host refused to seat us in the empty front room facing the street the last 2 times we asked. The waiter last night told us that in a couple of weeks they would be upgrading to better steaks! What are you sending us now then i thought. Bartender was not sure if they had the mix for a martini, then finally after 25 minutes got a drink. Ugh. For 2 people@ 160 dollars for basic food. And the steaks were not good. I got the prime rib and coconut shrimp, the prime rib was not even prime rib i don’t think. Sad but true.
  • JJ
    Jayme Jenkins
    Nov 8, 2025
    3.0
    Had the 2 lobster tails but they were overcooked had crispy edges that were hard to eat..didn't complain because we were excited to eat out and it was our first time at this outback..blooming onion was good!
  • TL
    Timothy “Tim” Lawson
    Oct 30, 2025
    5.0
    Outback is Outback but this restaurant goes above and beyond. I got the 8 ounce filet and it was amazing! Melt in your mouth tender and cooked perfectly. If you're an Outback fan, give this one a try. Please give me a reaction if you read this. Thanks!
  • JB
    Jane Beman
    Oct 27, 2025
    5.0
    This visit was a takeaway; I was answering a craving after work. Everything was up to their high standards. I had a small-cut steak with coconut shrimp added on.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.