McDonald's

3.5
1680 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6414 MacCorkle Ave SE, Charleston, WV
25304, United States

Hours

Reviews

3.5
1,680 reviews
5 stars
529
4 stars
379
3 stars
368
2 stars
137
1 star
267

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or inattentive service, particularly during late hours, with many expressing dissatisfaction with staff attitudes.

Food Temperature

Numerous reviews highlighted issues with food being served cold or not fresh, leading to a disappointing dining experience.

Positive Staff Interactions

Some customers praised specific staff members for their friendliness and efficiency, particularly an older lady at the drive-thru.

Order Accuracy

Many customers experienced problems with incorrect orders, whether through the drive-thru or app, leading to frustration.

Cleanliness Issues

Several reviews mentioned cleanliness problems within the restaurant, including dirty floors and unsanitary conditions.
  • RE
    Robbie Elder
    3 days ago
    4.0
    Fast food standing on just that fast service seem to be respectful and very polite!!! Thanks
  • TM
    Teresa Milano
    3 days ago
    5.0
    The service was excellent and the food was fresh.
  • GB
    Green Bling
    Nov 16, 2025
    1.0
    Didn't get a chance to order the drive-thru person clearly. Didn't want to be there. Bad attitude overall. Decided I'll take my money somewhere else. November 16th 1:00 a.m
  • EM
    Example Mlee
    Oct 26, 2025
    1.0
    Was rude to customer over the phone yet I was just trying to order mcdonalds :(
  • KP
    Kayla Prince
    Oct 20, 2025
    3.0
    Cold Cheese, Cold Experience. Do you all seriously just throw a slice of cheese straight from the fridge onto a burger? At least keep the cheese somewhere warm—no one wants a cold slab on their sandwich. I get that you don’t melt it, but this is the only McDonald’s where you’ll get a sloppy burger and cold cheese. Insane. On a positive note, the older lady who works the first window is always quick, polite, & efficient. She’s the only reason this gets any stars at all.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 6414 MacCorkle Ave SE, Charleston, WV?

This McDonald's location is open 24 hours every day, Monday through Sunday.

Does McDonald's offer delivery services?

Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.