Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, rude staff, and issues with order accuracy.
Cleanliness
While some customers noted clean bathrooms and dining areas, others mentioned dirty tables and a generally unkempt environment.
Food Quality
Feedback on food quality was mixed, with some enjoying fresh meals while others received cold or incorrect orders.
Management Issues
Several reviews pointed to poor management and staffing problems, leading to disorganized service and customer dissatisfaction.
Customer Experience
Overall customer experiences varied widely, with some praising friendly staff and quick service, while others expressed frustration with long wait times and unhelpful employees.
TW
Travis Weber
Nov 12, 2025
1.0
Went inside to place an order and stood there for 10 min, without anyone even acknowledging me.
EM
Elisha Mercer
Oct 28, 2025
1.0
Horrible service from the first window. The second window, however, the lady was sweet as can be.
RA
Rickey Allen
Oct 25, 2025
1.0
Slowest, most unprofessional crew ive ever encountered. 0/10
LK
Lillie Klipsch
Sep 15, 2025
4.0
The bathrooms were clean, the restaurant was clean, the food was hot and came out quick. We lose a start because there wasn’t a changing table. I’m not docking them because they can’t help it but there seemed to be a lot of people on drugs wandering around the building, but we didn’t have any issue with them.
JH
Jaxon Hurst
Sep 4, 2025
1.0
Not only have they left out my creamy chili sauce before, but today they have not only charged me for the 4 piece mc crispy strip meal, but gave me the 3 piece.