McDonald's

3.3
1737 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3303 McCorkle Ave SE, Charleston, WV
25304, United States

Hours

Reviews

3.4
1,708 reviews
5 stars
531
4 stars
351
3 stars
342
2 stars
155
1 star
329

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude staff, and issues with order accuracy.

Food Quality

While some customers praised the freshness of certain items, many complained about cold, stale, or incorrect food.

Cleanliness

The cleanliness of the restaurant and bathrooms received mixed reviews, with some noting cleanliness while others reported dirty conditions.

Management Issues

Several reviews indicated poor management and staffing issues, leading to disorganized service and customer dissatisfaction.
  • RB
    Rae Brumbaugh
    Dec 30, 2025
    2.0
    My cheeseburgers each had a bottle of ketchup on them My fries were cold and My large Dr Pepper was flat and tasted funny
  • SH
    Senaia Harris
    Dec 29, 2025
    2.0
    They are awful about DoorDash. I’ve called about my order missing items or being incorrect. They say they’ll fix it - and give you the run around. I had missing items and wrong orders about 5 times this month (Dec. 2025) Missing hashbrowns - sausage egg and cheese McGriddle with no eggs- honey for pancakes. They are consistently inconsistent. They do not follow directions or listen. They are better if you go in store - but I do not recommend DoorDash - they will mess you over. Allison was previously helpful and I appreciate her - Julie did not help as much and told me to call about it - I will :)
  • BP
    Beth Pauley
    Dec 21, 2025
    1.0
    Slow service, inedible chicken sandwich. Diet coke awful.
  • BS
    Brent Satterfield
    Dec 11, 2025
    4.0
    Pretty good compared to usual lately
  • SG
    Staci Gore
    Nov 24, 2025
    5.0
    Everytime I visit this specific location McDonald's, the fries are always hot and fresh. I do not find that at every McDonald's. I definitely perfer this one as the food is always on point and always correct even when I customize it, which i appreciate. If you are having a late night, it's nice that this locations lobby stays open til 1am. Very convenient. Clean. Good service.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open daily from 4:00 AM to 1:00 AM.

Does this McDonald's offer drive-thru service and what are the hours?

Yes, the drive-thru is available daily from 4:00 AM to 1:00 AM.