McDonald's

3.3
1724 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3303 McCorkle Ave SE, Charleston, WV
25304, United States

Hours

Reviews

3.4
1,695 reviews
5 stars
528
4 stars
348
3 stars
341
2 stars
153
1 star
325

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude staff, and issues with order accuracy.

Cleanliness

While some customers noted clean bathrooms and dining areas, others mentioned dirty tables and a generally unkempt environment.

Food Quality

Feedback on food quality was mixed, with some enjoying fresh meals while others received cold or incorrect orders.

Management Issues

Several reviews pointed to poor management and staffing problems, leading to disorganized service and customer dissatisfaction.

Customer Experience

Overall customer experiences varied widely, with some praising friendly staff and quick service, while others expressed frustration with long wait times and unhelpful employees.
  • TW
    Travis Weber
    Nov 12, 2025
    1.0
    Went inside to place an order and stood there for 10 min, without anyone even acknowledging me.
  • EM
    Elisha Mercer
    Oct 28, 2025
    1.0
    Horrible service from the first window. The second window, however, the lady was sweet as can be.
  • RA
    Rickey Allen
    Oct 25, 2025
    1.0
    Slowest, most unprofessional crew ive ever encountered. 0/10
  • LK
    Lillie Klipsch
    Sep 15, 2025
    4.0
    The bathrooms were clean, the restaurant was clean, the food was hot and came out quick. We lose a start because there wasn’t a changing table. I’m not docking them because they can’t help it but there seemed to be a lot of people on drugs wandering around the building, but we didn’t have any issue with them.
  • JH
    Jaxon Hurst
    Sep 4, 2025
    1.0
    Not only have they left out my creamy chili sauce before, but today they have not only charged me for the 4 piece mc crispy strip meal, but gave me the 3 piece.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open daily from 4:00 AM to 1:00 AM.

Does this McDonald's offer drive-thru service and what are the hours?

Yes, the drive-thru is available daily from 4:00 AM to 1:00 AM.