Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,820 reviews
5 stars
509
4 stars
378
3 stars
345
2 stars
176
1 star
412
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted filthy conditions, including dirty tables, bathrooms, and floors.
Service Speed
Customers consistently reported extremely slow service, with long wait times for food orders.
Order Accuracy
Many customers experienced incorrect orders, missing items, or poorly prepared food.
Staff Attitude
Reviews indicated a lack of professionalism among staff, with reports of rude behavior and unapproachable attitudes.
Food Quality
Numerous complaints about cold, stale, or poorly prepared food were noted.
- DBDennis Bailey4 days ago1.0The WORST McDs in Charleston, by far. Probably the worst in WV. SOOOO slow, and wrong about 90% of the time. Also, if you even try to complain it’s a waste of time. The managers and everyone are all incompetent here.
- CAChris AzadJan 3, 20263.0They're probably going to screw up your order somehow, but it's still not a horrible place and I might return again.
- SLSilvio LugoJan 2, 20261.0The employees have a serious attitude problem and their food is 7 out of 10 poor quality
- CACheryl AdkinsDec 26, 20251.0This place is filthy. Pools of water on the floor. The floor is greasy. The counter where the drinks are is filthy. The bin that catches the drink overflow is filthy and has big clumps of something in it. None of the tables had been wiped clean. Whoever is in charge should be fired. I will never eat there again.
- AMAnony MousDec 13, 20251.0This is the slowest McDonalds, the slowest business in a 20 mile radius. I door dash and it is miserable waiting at this store. I always try to avoid it like the plague. I once waited 45 minutes for an order and wait at least 20-30 minutes on other orders. I could do 2-3 dashes by the time they make one order.
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's restaurant in Charleston, WV?
The McDonald's restaurant is open from 5:00 AM to 11:00 PM Monday through Friday and Sunday. On Saturdays, it is open 24 hours.
When is the delivery service available for this McDonald's location?
Delivery service is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, from 5:00 AM to 3:59 AM on Friday, and from 4:00 AM to 3:59 AM on Saturday.
What are the drive-through hours at this McDonald's location?
Drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, from 5:00 AM to 4:00 AM on Friday, and 24 hours on Saturday.
What services does McDonald's offer for pickup and delivery?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a McDelivery option available for this McDonald's location?
Yes, McDelivery is available at this McDonald's for convenient food delivery.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store, or by using the online order link at https://mcdonalds.smart.link/mjuu1ggdi.
What nearby fast food restaurants are close to this McDonald's?
Nearby fast food restaurants include Wendy's, Taco Bell, Domino's Pizza, and another McDonald's location nearby.
Are there any notable landmarks or parks near this McDonald's for visitors to explore?
Yes, visitors can explore the Charleston State Capital and the Living AIDS Memorial Garden, both close to McDonald's.
What nearby services are available for customers around McDonald's in Charleston?
Nearby services include Chase Bank for financial needs, WV DMV Irp Office for transportation services, and Western Union for money transfers.