Food Quality
While many customers praised the freshness and taste of the sandwiches, there were complaints about food safety and quality, including instances of food poisoning and stale ingredients.
Service Issues
Several reviews highlighted poor customer service experiences, including rude staff and mistakes with orders, leading to customer dissatisfaction.
Delivery Speed
Customers reported inconsistent delivery times, with some experiencing delays and missing items, contrasting with the brand's promise of 'freaky fast' service.
Cleanliness
The restaurant's cleanliness received mixed reviews, with some customers noting a clean environment while others reported unsanitary conditions.
Positive Experiences
Despite the issues, many customers expressed satisfaction with the overall experience, citing friendly staff and enjoyable meals.