Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.2
217 reviews
5 stars
144
4 stars
34
3 stars
9
2 stars
9
1 star
21
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food as delicious and fresh, although some reported issues with stale bread and soggy sandwiches.
Customer Service
Feedback on customer service was mixed; while many praised the friendly staff, there were several complaints about rudeness and unprofessional behavior.
Order Accuracy
Multiple reviews highlighted issues with order accuracy, including missing items and incorrect orders, particularly with drive-thru and online orders.
Speed of Service
Many customers appreciated the fast service, especially through the drive-thru, although some experienced delays and long wait times.
Cleanliness
The restaurant was frequently noted as clean, contributing positively to the overall dining experience.
- KJKayla JeffriesDec 18, 20255.0The cashier was so friendly! Very attentive, and the food was incredible.
- MWMichael WilliamsOct 9, 20255.0The food is delicious
- DWDuwana WithrowAug 29, 20251.0Twice now our office has ordered lunches & picked them up thru the drive-thru only to discover when back at the office, we did not get our complete order. Jimmy John's would not deliver the missing items nor refund our card. They only offered a "store credit". Zero customer service ATTN: Upper management (owners)!
- MWM WilliamsonAug 9, 20255.0Had 2 catering orders this weekend that were purchased to feed the medical staff at CAMC Memorial as a thank you for taking care of my dad. They fulfilled the orders with short notice and were so accommodating and friendly. The orders were ready when I walked in and the employees knew immediately the order I was referring to.