Five Guys

4.3
877 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 112 Rhl Blvd in Charleston is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
112 Rhl Blvd, Charleston, WV
25309, United States

Hours

Reviews

4.3
877 reviews
5 stars
543
4 stars
176
3 stars
87
2 stars
40
1 star
31

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, though some noted inconsistencies in preparation and seasoning.

Pricing

Many reviews highlighted the high prices, with several customers feeling that the cost did not match the quality of the food.

Service Issues

There were multiple complaints about poor customer service, including long wait times and staff indifference, which negatively impacted the dining experience.

Cleanliness

Several customers reported issues with cleanliness in the dining area and restrooms, suggesting a need for better maintenance.

Staff Friendliness

While some customers experienced friendly and helpful staff, others reported negative interactions, indicating inconsistency in service quality.
  • FV
    Faith VS
    Oct 18, 2025
    5.0
    Fresh an hot!
  • BS
    Bekah Shaffer
    Oct 13, 2025
    5.0
    Was great
  • HC
    Hugo Eduardo Perez Cruz
    Oct 6, 2025
    3.0
    Muy buena comida, pésimo servicio. Mi primera vez en five guys y solicite recomendaciones de hamburguesas o como funciona el sistema de five guys por ser mi primera vez y me contestaron "tenemos hamburguesas", y no me quisieron explicar de que tipo de hamburguesas o como pedir.
  • CB
    Charles Bird
    Sep 19, 2025
    4.0
    Great food and large portions, but still incredibly overpriced!!
  • JF
    john favaron
    Sep 17, 2025
    5.0
    Perfect berger! Great fries!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.