Brand Certified
Dunkin'
3.1(168 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
288 Oakwood Road, Charleston, WV
25314, United States
Certified by Dunkin' • Mar 01, 2026
(304) 343-1955
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charleston, WV for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.1
168 reviews
5 stars
71
4 stars
14
3 stars
11
2 stars
13
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often being rude or unhelpful.
Order Accuracy
Many customers reported receiving incorrect orders or items missing from their orders.
Drive-Thru Experience
The drive-thru was frequently described as tight and difficult to navigate, leading to frustration.
Product Quality
Several customers expressed dissatisfaction with the quality of food and drinks, citing stale donuts and poorly made beverages.
Speed of Service
Customers experienced long wait times, even during non-peak hours, contributing to overall dissatisfaction.
- JGJessica GardnerFeb 14, 20261.0Just went through and they only gave me 2 of my 3 breakfast sandwiched. My order was $30 dollars with 3 drinks and 3 sandwiches.. I got my 2 kids and me breakfast and they claim to have watched the video and they gave me 3. Well I can assure you they did not. Definitely will not me returning.
- APAmber PennerFeb 12, 20265.0Wonderful as always.
- DTDee Marie TormonFeb 5, 20261.0The young blonde who works the drive thru window is rude, unhelpful and impatient. Nasty attitude for no reason.
- TWTosha WilliamsFeb 4, 20265.0I did a mobile order for my iced coffee this morning and when I went to pull in I was afraid that I wouldn't be able to get into the drive thru without sliding. I called and the guy said "no problem I'll bring it out to you." Naturally I got out and explained i just had a panic attack yesterday from sliding out of my driveway and apologized again. The guy again insisted it was no problem told me to have a nice day and to drive safe!
- DSDaschala “SoSoTravels”Jan 3, 20261.0I got a large iced coffee today thru mobile ordering. The line was extremely long and took about 25+ minutes to get to the window. By the time I got there, the drink I ordered was made but all the cold foam was gone since it took so long. I asked the girl working the window and she said she would try to add more cold foam. After a minute, she returned and said the people in the back said the drink was made correctly and that they would not fix it. It’s honestly ridiculous, the drink order included cold foam and when I received it there was none. I do not know why they have to make it that difficult over something so simple. Avoid this place completely or else you are just wasting your money.
Frequently Asked Questions About Dunkin'
What are the operating hours of the Dunkin' located at 288 Oakwood Road, Charleston, WV?
The Dunkin' at 288 Oakwood Road is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android.
What new holiday drinks can I try at this Dunkin' during the season?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there a drive-thru available at this Dunkin' store?
Yes, this location has a drive-thru only and does not allow walk-in service.
What type of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch.
Does this Dunkin' offer any specialities?
Yes, specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a nearby gas station where I can fuel up close to Dunkin'?
Yes, nearby gas stations include One Stop, Exxon, and Kroger Fuel Center, convenient if you want to grab coffee or breakfast after fueling your vehicle.
Are there any nearby convenience stores for quick shopping near Dunkin'?
Yes, 7-Eleven and One Stop convenience stores are nearby, making it easy to combine your Dunkin' visit with quick shopping needs.
Where can I find nearby health and wellness services near this Dunkin'?
Nearby health-related services include Smile Direct Club for dental care, Seasons Treatment, LLC for counseling and addiction treatment, and family practice services by Joby Joseph.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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