Domino's Pizza

4.1
378 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Charleston? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1631 Washington Street East .

Location

Domino's Pizza
1631 Washington Street East, Charleston, WV
25311, United States

Hours

Reviews

4.1
378 reviews
5 stars
229
4 stars
57
3 stars
26
2 stars
14
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising staff friendliness while others reported rude interactions and poor handling of complaints.

Food Quality

Inconsistent food quality noted, with several customers mentioning issues like burnt pizzas, missing toppings, and dry food.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Speed of Service

Many customers appreciated the quick service and timely order readiness, especially during peak hours.

Overall Experience

While some customers have had positive experiences, there are significant concerns about service and food quality that could impact repeat business.
  • HB
    holly baker
    Dec 17, 2025
    3.0
    Personally I don't like their sauce
  • SB
    Sharon Beatty
    Dec 3, 2025
    1.0
    OMG I ORDERED A HAND TOSSED PIZZA AND IT WAS LIKE EATING CRACKERS PLAIN. THEN I COMPLAINED BECAUSE IT WAS NO TOPPINGS AND TASTED LIKE PLAIN CRACKERS. THEY OFFER TO REPLACE IT WITH A PIZZA THAT HAD DOUGH, SAUCE, CHEESE AND PEPPERONI, HOWEVER, WHEN I RECEIVED THE REPLACEMENT PIZZA. IT WAS NOTHING BUT DOUGH AND PEPPERONI. PLEASE MAKE SURE YOU GO INSIDE AND CHECK OUT THE THIN CRUSH IF THE PAN PIZZA WAS AS THIN AS A CRACKER😂😂
  • DM
    Derek Mourillon
    Oct 25, 2025
    4.0
    Philly cheesesteak pizza. Medium pan....it's great
  • CI
    Chima Imoh
    Sep 16, 2025
    1.0
    Last night (Sept 15, 2025 around 10:30 PM) I had one of the worst customer experiences of my life at this Domino’s. I paid with a $100 bill. The cashier insisted it was a ten. Only after I pressed the issue did the “missing” hundred-dollar bill suddenly reappear from the back. When I confronted the mishandling of my money, the cashier refused to give me the food my fiancée and I had already ordered and paid for. Police were called. They confirmed the store could deny service, but this situation raises serious concerns of attempted theft and retaliation. We left with nothing late at night in Charleston, when most food options were closed. This is unacceptable behavior from any business, especially from a national brand like Domino’s. 📍 Location: 1631 Washington St E, Charleston, WV
  • BT
    Brandon Taylor
    Sep 4, 2025
    5.0
    I love this Dominos very much. They are seriously one of the best ones in the country and the staff gives great service. The guy in the dreads and the manager deserve a raise.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Charleston offer?

They offer Specialty Pizzas and you can build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the delivery hours for Domino's Pizza on Fridays and Saturdays?

Delivery is available from 10:00 AM to 1:00 AM on Fridays and Saturdays.