Domino's Pizza

4.1
376 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Charleston? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1631 Washington Street East .

Location

Domino's Pizza
1631 Washington Street East, Charleston, WV
25311, United States

Hours

Reviews

4.1
376 reviews
5 stars
229
4 stars
57
3 stars
25
2 stars
14
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude interactions and poor handling of issues.

Food Quality

Many customers enjoy the pizza and other menu items, but there are complaints about inconsistent quality, including overcooked and dry pizzas.

Order Accuracy

Several reviews mention issues with order accuracy, including missing items and incorrect modifications.

Speed of Service

Customers frequently commend the quick service and timely order fulfillment, although there are instances of delays reported.

Cleanliness and Safety

Concerns were raised about cleanliness and food handling practices, with some customers noting unsanitary conditions.
  • DM
    Derek Mourillon
    Oct 25, 2025
    4.0
    Philly cheesesteak pizza. Medium pan....it's great
  • CI
    Chima Imoh
    Sep 16, 2025
    1.0
    Last night (Sept 15, 2025 around 10:30 PM) I had one of the worst customer experiences of my life at this Domino’s. I paid with a $100 bill. The cashier insisted it was a ten. Only after I pressed the issue did the “missing” hundred-dollar bill suddenly reappear from the back. When I confronted the mishandling of my money, the cashier refused to give me the food my fiancée and I had already ordered and paid for. Police were called. They confirmed the store could deny service, but this situation raises serious concerns of attempted theft and retaliation. We left with nothing late at night in Charleston, when most food options were closed. This is unacceptable behavior from any business, especially from a national brand like Domino’s. 📍 Location: 1631 Washington St E, Charleston, WV
  • BT
    Brandon Taylor
    Sep 4, 2025
    5.0
    I love this Dominos very much. They are seriously one of the best ones in the country and the staff gives great service. The guy in the dreads and the manager deserve a raise.
  • BY
    Brian Young
    Aug 11, 2025
    5.0
    Luv using the app to order. Pizza is always hot and ready when the tracker says it is.
  • TA
    Troy Andrews
    Aug 2, 2025
    2.0
    Well today is a sad day for me because I love Domino's alfredo chicken pasta well my mother called in today to have an order replaced and I was standing there when she called she told the person on the phone that it was supposed to have been thin and crispy and absolutely no mushrooms because she's allergic to mushrooms, I just called back because I went and picked it up and spoke with the general manager who then told me that my mother did not say any of that which she did cuz I was standing right next to her but even if she didn't it was supposed to be put in the profile when we called 2 weeks ago to get the order replaced because it was screwed up then. We were told that it would be put in her profile that she is allergic to mushrooms and not only that we have never once ordered anything other than thin and crispy that should be in the profile as well, unfortunately since the general manager wanted to argue Domino's will no longer get our money thank you for nothing Domino's you guys suck . Domino's is in my menu at least once if not twice a week and because you guys don't want to listen I now have to choose Papa John's or somewhere else boo boo boo start listening to your customers quit being in such a hurry just because it's Rush pay attention and you won't have to replace your orders, and Miss general manager since you wanted to argue you guys are going to lose our business for good thank you sorry not sorry you guys suck

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Charleston offer?

They offer Specialty Pizzas and you can build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the delivery hours for Domino's Pizza on Fridays and Saturdays?

Delivery is available from 10:00 AM to 1:00 AM on Fridays and Saturdays.