Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
2502 Sissonville Dr, Charleston, WV
25312-9740, United States
Hours
Reviews
3.8
517 reviews
5 stars
245
4 stars
102
3 stars
63
2 stars
37
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff, particularly during busy hours.
Food Quality
Mixed reviews on food quality; while some enjoyed fresh and tasty items, others received cold or poorly prepared meals.
Cleanliness Concerns
Several reviews highlighted cleanliness issues, particularly in the drive-thru and food preparation areas.
Positive Staff Interactions
Despite complaints, some customers praised friendly and polite staff members who provided good service.
Limited Seating
The location lacks indoor seating and picnic tables, which disappointed some customers.
- CMCindy Van MeterJun 21, 20195.0Iry Queen, Love there food and the ice cream you can't find any that compares to there's.
- AHAndrew HarrisFeb 8, 20194.0Great place for a Blizzard!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes through DQCakes.com.
Where is Dairy Queen Grill & Chill located?
It is located at 2502 Sissonville Dr, Charleston, WV 25312-9740, USA.
What are the operating hours of Dairy Queen Grill & Chill?
Open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday and Saturday from 11:00 AM to 11:00 PM.
Can I order food online or via an app at Dairy Queen Grill & Chill?
Yes, you can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/10402/ and also download the Dairy Queen app for exclusive deals.
Does this Dairy Queen location have drive-thru service?
Yes, this location offers a drive-thru service for convenient food pickup.
Is Dairy Queen Grill & Chill family-friendly and good for children?
Yes, it welcomes families and is good for kids, creating a family-friendly environment.
How can I contact Dairy Queen Grill & Chill by phone?
You can call them at +1 304-346-2255 for inquiries or orders.
What other attractions or places are near Dairy Queen Grill & Chill that customers might visit?
Nearby you can find Skeenies of West Virginia (a hot dog restaurant), Buck's Place (a pub and bar), and the Sunset Motel for accommodation.
Are there automotive services near Dairy Queen Grill & Chill for car maintenance or repairs?
Yes, nearby are Woody's Auto and Custom Exhaust, J&J Auto Sales and Salvage, Laguna Auto Detailing, and A-Z Engine Repair for various automotive services.
What nearby stores can customers visit for convenience and shopping when they come to Dairy Queen Grill & Chill?
Customers can also shop at Dollar General for discount goods, Big Time Bins LLC for building supplies, and Rich Oil convenience store and gas station nearby.