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Brand Certified

Arby's

4.1
(670 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5740 Maccorkle Ave Se, Charleston, WV
25304, United States

Hours

Reviews

4.1
670 reviews
5 stars
335
4 stars
188
3 stars
89
2 stars
27
1 star
31

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the sandwiches while others found them lacking in meat or poorly prepared.

Service Experience

Service quality varied significantly; some customers praised friendly staff while others reported rude or unprofessional behavior.

Cleanliness

Generally positive feedback on cleanliness of the restaurant and restrooms, though some noted issues.

Pricing

Many customers felt the prices were too high for the quality and portion sizes received.
  • AJ
    Anthony Jackson
    Feb 15, 2026
    4.0
    Had milkshake and it was top notch. Service needs to be faster.
  • PN
    Phoenix Neal
    Jan 14, 2026
    3.0
    Ordered a Bacon Burger and a Beef and Cheddar. Everything came out fine, but when I opened the B&C, they only gave me beef.
  • DS
    Donnie Sells
    Dec 29, 2025
    5.0
    The lady at the counter was very nice and welcoming.
  • TB
    Trey Bo
    Dec 7, 2025
    1.0
    The lady in the drive-thru was very rude. When I asked her about the deals her reply was very harsh and made me feel like she didn't even want to take my order. Very unprofessional service. This happened at about 5:15 and 5:20 p.m.
  • MM
    MAGA
    Nov 30, 2025
    5.0
    Very fresh food and clean lobby good experience!

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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