Arby's

4.2
669 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5740 Maccorkle Ave Se, Charleston, WV
25304, United States

Hours

Reviews

4.2
669 reviews
5 stars
336
4 stars
187
3 stars
88
2 stars
27
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed feedback on service; some customers praised friendly staff while others reported rude interactions and slow service.

Food Quality

Food quality varied significantly; some enjoyed fresh and delicious meals, while others received cold or poorly prepared items.

Cleanliness

Generally positive remarks about cleanliness, with some noting well-maintained dining areas and restrooms.

Pricing

Many customers found prices to be high relative to the quality and portion sizes of the food.
  • DS
    Donnie Sells
    Dec 29, 2025
    5.0
    The lady at the counter was very nice and welcoming.
  • TB
    Trey Bo
    Dec 7, 2025
    1.0
    The lady in the drive-thru was very rude. When I asked her about the deals her reply was very harsh and made me feel like she didn't even want to take my order. Very unprofessional service. This happened at about 5:15 and 5:20 p.m.
  • YY
    Yankee
    Nov 30, 2025
    5.0
    Very fresh food and clean lobby good experience!
  • PS
    Paul Smith
    Nov 26, 2025
    5.0
    Best Arbys in WV. Good food and excellent service.
  • NS
    Nick Spears
    Nov 21, 2025
    3.0
    It's fast food.... But definitely one of my favorites. I always get good service at this location.