Brand Certified
Arby's
4.1(880 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
105 Rhl Blvd, Charleston, WV
25309, United States
Certified by Arby's • Mar 01, 2026
(304) 744-5488
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/wv/charleston/105-rhl-blvd/store-6885
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
4.1
880 reviews
5 stars
411
4 stars
265
3 stars
129
2 stars
37
1 star
38
What are people saying?
AI-generated from recent customer reviews
Food Quality
Inconsistent food quality reported, with some meals being fresh and delicious while others were cold, overcooked, or poorly prepared.
Service Issues
Customers experienced slow service, long waits, and staff being inattentive or unprofessional during busy times.
Cleanliness
Mixed reviews on cleanliness, with some customers noting a clean environment while others reported sticky floors and unsanitary conditions.
Pricing Concerns
Many customers felt that the food was overpriced for fast food, especially given the inconsistent quality.
Customer Experience
Overall, customer service was described as friendly at times, but there were numerous complaints about staff behavior and order accuracy.
- MHMatthew HarrisFeb 21, 20261.0Ordered a shake but the lazy employees shut it down at 6:30pm so they can leave early. They're just as bad as McDonald's.
- KHKimberly HoskinsonFeb 15, 20263.0The sandwich was pretty good, I got fries and they were cold and I couldn't revive them by reheating them
- MKM KJan 22, 20264.0Most meals are really good here but every bow and then you get a meal with dead fries or dead mozzarella sticks. We got the new box meals and by the time I got home 20 mins later, all the fries were WAY DEAD so you could tell they weren't fresh and same with the cheese sticks. The chicken on the sandwiches was over cooked, I didn't even eat mine. But like I said that was once out a bunch of trips. Also I don't recommend the steak bites at all on anything or by themselves, they are always burned black and hard as rocks so don't waste your money. Service is polite and only gets backed up every now and then. But if ya want fresh fries and cheese Stix, ya just gotta tell them. We will definitely eat there again.
- JWJeff WaddellJan 10, 20261.0Got 2 fish sandwiches from the drive thru. Be sure and check what you get before you leave. I do believe my sandwiches had been sitting under the heat lamp for a few hours. Fish was dry and hard. Won’t be going back here for awhile.
- BCBryan CheshireDec 27, 20253.0Fries way to little for price and cold...roast beef not hot
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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