Brand Certified
Wendy's
3.8(834 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
764 East Washington St., Charles Town, WV
25414, United States
Certified by Wendy's • Mar 01, 2026
(304) 725-1980
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/wv/charles-town/764-east-washington-st
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Charles Town, WV we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Charles Town, WV hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.8
834 reviews
5 stars
321
4 stars
232
3 stars
144
2 stars
42
1 star
95
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Frequent complaints about missing items and incorrect orders, particularly sauces and sides.
Service Quality
Mixed reviews on service; some customers experienced rude staff and long wait times, while others praised friendly and efficient service.
Food Quality
Inconsistent food quality reported, with some customers receiving cold or overcooked items, while others enjoyed fresh and hot meals.
Management Issues
Negative feedback regarding management's handling of customer complaints and overall staff training.
- JSJustin Sisk2 days ago1.0I didn't even order I was trying to use the bathroom and they tried to tell me there's a time limit and kept harassing me and they are very rude I wouldn't visit this location it's a total joke honestly
- RJRichard JohnsonFeb 12, 20261.0They started charging for sauces. So if you go through the drive thru you'll have to not only go around at least one extra time due to inaccuracy of your order and them forgetting the sauces, you'll have to pay for the ones theyll ultimately forget.
- JDJorel DeLeonJan 16, 20265.0It was a good stop. Good was good.
- JBJon BrauJan 11, 20261.0If your excited to upgrade your combo only to pull away and find that your missing items 99% of the time then you've come to the right place! Your almost guaranteed to be missing a sauce, fry, or entire sandwich. Only fun in it is guessing which item they won't include! I'd say it's an accident... But at the rate it happens it must be intentional. A little game of sorts, play at your own risk.
- ANAshan NalagamageDec 12, 20251.0i ordered a 10 piece combo on tuesday and the boy taking orders didn’t put down ANY sauses and at the window a little leprechaun wanted to charge me 2 dollars for 2 little sauces this is so crazy man and he was laughing of how i speak man.
Frequently Asked Questions About Wendy's
Is Charlestown #5 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 764 East Washington St. in Charles Town, WV currently open?
Yes, the Wendy's at 764 East Washington St., Charles Town, WV, is currently open and serving customers every day.
What are the operating hours for the drive-through at this Wendy's location?
The drive-through is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's serves breakfast, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I place an order online for pickup or delivery at this Wendy's?
You can place your order online at https://order.wendys.com or through the Wendy's mobile app linked here https://apps.apple.com/us/app/wendys/id540518599.
Is delivery available from this Wendy's location?
Delivery is available where possible. Check availability by entering your address on the Wendy's app or website at https://order.wendys.com.
Can I provide feedback or contact Wendy's Charles Town location?
Yes, you can call them directly at (304) 725-1980 or reach out via Wendy's Customer Care page online or their customer satisfaction survey.
What other fast food restaurants are near Wendy's at 764 East Washington St.?
Nearby fast food restaurants include McDonald's, Popeyes Louisiana Kitchen, and Papa Johns Pizza, offering a variety of options before or after your visit to Wendy's.
Which hotels are located near this Wendy's for travelers in Charles Town?
Nearby hotels include Rodeway Inn & Suites, Knights Inn Charles Town, and Turf RV PARK, convenient for visitors looking to dine at Wendy's during their stay.
Are there any entertainment or leisure places near Wendy's in Charles Town?
Yes, Hollywood Casino is nearby, offering a great place to visit for entertainment along with your meal at Wendy's.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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