Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 64 Flowing Springs Rd in Charles Town. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported long wait times, especially in the drive-thru, with some stating it took over 20 minutes for simple orders.
Order Accuracy
There were numerous complaints about incorrect orders and food preparation issues, including items missing or made improperly.
Staff Attitude
Feedback indicated mixed experiences with staff, with some customers praising friendly service while others reported rudeness and unprofessional behavior.
Food Quality
While some customers enjoyed the food, others noted issues with cold or poorly prepared items, leading to dissatisfaction.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and questionable policies regarding customer service.
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Tim Tourman
Feb 19, 2026
5.0
Charles Town has an awesome Taco Bell, a beacon of fast food perfection in a land of chain store choices. Staff here has always been pleasant with me, my orders are always correct and nice and hot.
22
2ctheocean
Feb 14, 2026
1.0
Imagine being so greedy as an owner that you won't give a customer (who paid for a soda) a cup of ice water. I get not giving it to random people off the street, but treating PAYING customers like that is absolutely disgusting. All so you can get 3 extra bucks because they didn't know you can't get water instead of soda so they now have to buy an extra bottle. What a scam.
Staff is great and friendly but clearly constantly overwhelmed because everything takes forever and sometimes the drive threw line is long enough to lead out onto the street. They clearly aren't paid enough for people to want jobs here, or else the owner is too cheap to actually hire staff and the for hire signage is there so he can promise he's trying and claim no one wants to work anymore.
How you treat your people (customers and employees) matters.
KK
Kaelyn
Jan 27, 2026
1.0
Constantly messes up our orders, gets rude and nasty with us when we ask them to remake it. There have been times where they straight up refuse to help us. Waste of money and time.
DD
Dylan
Dec 18, 2025
1.0
This place always messes up food. food is always cold. nothing here is ever done right.
JH
Joseph Hoefler
Dec 4, 2025
1.0
Food is your typical taco bell food nothing special. BUT the drive thru??? THAT is the massive complaint here. That needs to be fixed. Sitting in a drive thru line for 20+ minutes is insane!