Business Details
About
Grocery StoreBeer StoreWine StoreMartin's Food
Visit your local MARTIN'S for low prices on fresh produce, everyday groceries, and easy meals. Stop in for fresh sushi and a premium beer and wine selection. Sit and eat, grab a beer, and enjoy free WiFi. Pharmacy and vaccinations on-site.
Location
Hours
Reviews
4.3
1,233 reviews
5 stars
705
4 stars
335
3 stars
108
2 stars
31
1 star
54
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The store is generally reported as clean and well-organized, although there are occasional complaints about unsanitary conditions.
Customer Service
Customer service experiences vary widely; some employees are praised for their friendliness and helpfulness, while others are criticized for rudeness and lack of attention.
Pricing
Many customers find the prices to be high compared to competitors, leading to dissatisfaction, especially regarding the quality of some products.
Product Quality
The quality of fresh produce and meats is inconsistent, with some customers reporting issues with expired items and poor quality.
Selection
The store offers a wide variety of products, including specialty items that are hard to find elsewhere, which is appreciated by many customers.
- BRBlake Rainey1 day ago2.0They allow dogs in the store. Not a service animal (or at least not a real one) was riding around in some lady's shopping cart. You know, where people put their FOOD. No staff intervened or asked her and her dog to leave the store. I have a REALLY hard time believing that your yappy Pomeranian was a service animal. Emotional Support Animals (ESAs) do not qualify as service animals and thus are not protected under the ADA. You can tell these folks to leave. Reported the incident to the health department and will continue to do so every time I witness another dog in a grocery store. For all reading this, leave your dog at HOME.
- 222ctheoceanJan 1, 20261.0I hadn't said a word beyond hello when Travis (a bag boy) picked his moment to be exceptionally rude, snapping at me that I should have put my basket under the checkout lane- a place where there were no signs and no other baskets. When I pointed this out, he said " well people have always done that." Like I was some sort of idiot. We were ten feet from the entrance, it would have made more sense to put it back there and not make more work for the other staff members on my way out of the store. The cashier he was working with seemed to realize that he was being rude and tried to make up for it by being extra polite and helpful. Her name started with an A, hope she gets praised.
- GSG SimmonsDec 31, 20254.0The staff was very helpful. I wanted some everything bagels. They didn't have any large bagels in the bakery area. So an employee grabbed some from the freezer in the back of the store for me.
- WBWilliam BeansDec 24, 20251.0We.get shrimp every year on Christmas eve for the last 20 years and the shrimp used to be hot but the last 2 years the shrimp are cold and over cooked terrible we usually get between 6 and 8 pounds this is the last time we spend 70.00 on something hard to eat I was supposed to pick them up at 3:00 my wife decided to go in early at 11:00 the shrimp were already cold terrible if I want cold shrimp I would by them frozen and thaw the out my self you all are trying to cram in to many orders in stead of cutting it off
- MSMichelle SzelaDec 19, 20251.0If the bakery manager treats a customer poorly and with the utmost disrespect over purchasing poppy seed in bulk 2 cups. I feel sorry for the employee’s . They went to the extend to get a small shaker from the shelf and show how much the tiny little bit cost and said they didn't know how to charge for it. If your gonna the be that ignorant you didnt have to sell anything.
Frequently Asked Questions About MARTIN'S
What are the store hours for MARTIN'S in Charles Town, WV?
MARTIN'S is open daily from 6:00 AM to 11:00 PM. Note holiday hours may vary.
Where is MARTIN'S located in Charles Town?
MARTIN'S is located at 190 Flowing Spring Rd, Charles Town, WV 25414, USA.
What types of products and services does MARTIN'S offer?
MARTIN'S offers fresh produce, everyday groceries, fresh sushi, a premium beer and wine selection, pharmacy services including vaccinations, and free WiFi. They also have a coffee shop and offer services such as RedBox and Blue Rhino propane exchange.
Does MARTIN'S provide pharmacy and vaccination services on site?
Yes, MARTIN'S has an on-site pharmacy offering vaccinations, including flu shots.
Which payment methods are accepted at MARTIN'S?
MARTIN'S accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Are there mobile apps available for MARTIN'S shoppers?
Yes, MARTIN'S has mobile apps available on both Google Play for Android and the App Store for iOS devices.
Does MARTIN'S offer free WiFi and a place to sit and eat?
Yes, customers can enjoy free WiFi, sit and eat, grab a beer, and relax at MARTIN'S.
What nearby places can I visit in the Charles Town area around MARTIN'S?
Near MARTIN'S, you can visit Blue Rhino Propane Exchange for propane needs, grab a coffee at Starbucks, or get a frozen yogurt treat at sweetFrog. There's also a UPS Access Point for package shipping and delivery.
How can nearby services like Coinme or Western Union help when visiting MARTIN'S?
Nearby financial services like Coinme and Western Union provide convenient options for currency exchange and money transfer services, which can be handy while shopping at MARTIN'S.
Where can I find other grocery or pharmacy options near MARTIN'S in Charles Town?
Other nearby options include CVS Pharmacy and Martin's Pharmacy within or near the MARTIN'S location, plus competitors like Weis Markets and Walgreens in the area.