Certified by Brother's Pizzeria and Italian Restaurant • Mar 01, 2026
Reviews
4.1
487 reviews
5 stars
279
4 stars
86
3 stars
49
2 stars
22
1 star
51
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the pizza and other menu items as delicious, there were several complaints about substandard food, including burnt crusts and poorly prepared dishes.
Service Issues
Numerous reviews highlighted inconsistent service, with reports of long wait times, incorrect orders, and inattentive staff, particularly during busy periods.
Delivery Problems
Customers expressed dissatisfaction with delivery services, noting missing items, cold food, and issues with third-party delivery drivers.
Cleanliness Concerns
Some reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Positive Experiences
Despite the negatives, many customers enjoyed their visits, citing friendly staff and good food, indicating a loyal customer base.
CT
Chris Tarvin
3 days ago
5.0
Took my basketball team here today for a pizza party to end our season. They accidentally double booked two teams but the staff made it work and knocked it out of the park. Pizza was great, service was fast and the kids had a blast which is all that matters. Thanks Brothers Pizza!
BG
Bridgette Garner
Feb 20, 2026
1.0
We came in from out of town to
spend the weekend in Harper’s Ferry and ordered for delivery from this restaurant. They use several delivery companies, Slice, being one of them. Half of our order was not delivered and when I called the restaurant they said there was nothing they could do about it. I had to call the delivery service to get refunded. Not sure why a restaurant would align itself with such a delivery company that literally does not deliver. Not to mention the pizza and calzone were substandard. Papa Johns is better than this place and that ain’t saying much.
CB
Clay Bradford
Feb 20, 2026
4.0
The pizza is always amazing.
The biggest down is that they do not have their own drivers, so you get a "door dash" type driver. They don't always know what they are doing and they seldom arrive on time with a hot pizza.
RF
Robert Fagan
Feb 16, 2026
5.0
Always enjoy dining here on my trips to Charles Town.
McKenzie is a very attentive and professional server.
Food is awesome.
GL
George Lyon
Feb 11, 2026
1.0
I ordered spaghetti with meat sauce and I got spaghetti soup with extra water,
Frequently Asked Questions About Brother's Pizzeria and Italian Restaurant
What type of cuisine does Brother's Pizzeria and Italian Restaurant offer?
Brother's Pizzeria and Italian Restaurant offers Italian cuisine including pizza, appetizers, salads, soups, sandwiches, and entrees.
What are the operating hours of Brother's Pizzeria and Italian Restaurant?
The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, and on Friday and Saturday from 11:00 AM to 10:00 PM.
Does Brother's Pizzeria and Italian Restaurant offer delivery services?
Yes, delivery is available through DoorDash and Grubhub.
Can I order takeout or have curbside pickup at Brother's Pizzeria and Italian Restaurant?
Yes, they offer takeout and curbside pickup services for customer convenience.
What payment methods are accepted at Brother's Pizzeria and Italian Restaurant?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is Brother's Pizzeria and Italian Restaurant family-friendly?
Yes, the restaurant welcomes families and children and offers a kids' menu with high chairs available.
Does Brother's Pizzeria and Italian Restaurant have seating and accessibility options?
Yes, the restaurant has seating, wheelchair accessible entrance, and restrooms.
What languages are spoken at Brother's Pizzeria and Italian Restaurant?
English and Spanish are spoken at the restaurant to assist a diverse clientele.
What nearby places can I visit before or after dining at Brother's Pizzeria and Italian Restaurant?
Nearby you can visit Charles Town Plaza for shopping, Anytime Fitness Charles Town for a workout, and Royalicious Bagel Bakery for a coffee or pastry.
Are there nearby retail stores where I can shop when visiting Brother's Pizzeria and Italian Restaurant?
Yes, Walmart Supercenter, Sally Beauty, Dollar Tree, and Claire's Walmart are retail stores located near the restaurant.
Is there a gym nearby if I want to exercise before grabbing a meal at Brother's Pizzeria and Italian Restaurant?
Yes, Anytime Fitness Charles Town is a nearby gym where you can work out before or after dining.
Brand Certified Facts from Brother's Pizzeria and Italian Restaurant
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Certified March 01, 2026Yext Knowledge Graph
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