Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.9
311 reviews
5 stars
154
4 stars
73
3 stars
32
2 stars
11
1 star
41
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold, poorly prepared, or inedible items.
Service Issues
Numerous reviews highlighted poor service, including slow response times, incorrect orders, and unprofessional behavior from staff.
Cleanliness
Some customers noted cleanliness issues in the restaurant and kitchen areas.
Positive Staff Interactions
Despite the negative feedback, several reviews praised specific staff members for their friendliness and helpfulness.
Inconsistent Experience
Customers experienced a mix of good and bad visits, indicating inconsistency in service and food quality.
- KWKerry WilliamsJan 4, 20264.0It was Arby's. I used the drive thru.
- NVNichole VDec 7, 20251.0If you walked inside verses going through the drive through, you’d decide not to eat here. We ordered through the drive through and then had to go back in because we forgot something. The kitchen was a mess and the staff (while kind) was testing food with their bare hands. One gentleman only used one glove/hand to prepare food which explains why the food was super sloppy. Our tummies haven’t recovered yet. Wouldn’t recommend.
- MWMike WaltersNov 27, 20251.0I always considered Arby's a step up from most other fast food establishments, but not anymore. I work evenings and stopped by their drive thru and ordered their beef nugget mac and cheese to have for my lunch later that evening. when I opened up my lunch later I found six pieces of charcoal, beef chunks as black as could be, dry as a bone totally inedible. What could I do? nothing, I was at work. Threw it away, forgot to take a picture to back up my claim. Totally disgusted that another human being decided that this was ok to serve, something they would not eat themselves. Where is the food service training? Typical of the younger generation, that cannot even say thank you, that sometimes just hand you the bag with out a spoken word.
- MDMelissa DennisonNov 8, 20255.0Very Nice staff they helped dad to the table with his food.
- SSSteveNov 4, 20251.0Scrappy service Ham sandwich with one piece of ham waited 15 minutes for a crap meal Never going back