Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and order inaccuracies.
Food Quality
Food quality varied significantly; some customers enjoyed fresh and tasty meals, while others received cold, dry, or incorrect orders.
Cleanliness
The restaurant was generally noted as clean, though some reviews mentioned issues with the bathrooms and overall cleanliness.
Speed of Service
Service speed was inconsistent, with some customers experiencing quick service while others faced long wait times.
BW
Briana Woods
Dec 24, 2025
1.0
So we travel a bit and we eat all over so we are use to all kinds of thing but let me tell you about Miss Kim that was working today. As we was standing in line she was taking care of a family well the father stayed up there to get the food he was getting their drinks and she called his name he walked over she rudly asked him a question he answered and then took the tray. She then placed the frostys on another tray and called his name again came to the register like she was going to help us. She then stopped the man from grabbing the tray and said I'm not done he said you called my name she said to ask the question, now she was wrong cause she was done she thought but she wasn't then bite his head off for trying to take his food. The way she spoke to him was ridiculous. We then ordered our food and while in the middle of ordering she asked if we wanted two drinks with our one meal he said no she will get one with her food. She slammed the cup down then I ordered and she slammed the other cup. We sat down and when she called our name she told us that my chicken would be another four minutes. Well the whole time we waited she was yelling at the fryer guy because he was fast enough. And I mean the WHOLE TIME we ate as well. The whole time we ate I listened to her mouth scream and laugh and yell stuff. I'm not someone to complain but she needed to talk to him nicer and privately. The food was fresh and not bad but the atmosphere was ruined by the obnoxious worker.. maybe put someone else at the front counter.
JT
Justin Thornton
Oct 28, 2025
2.0
The staff was friendly but not helpful. One told us to pull forward, while another told us to wait. One member said they were out of the soda we drink and couldnt get us what we ordered, while the other said they just needed to switch the box. Im not sure if it was that the person just didn't want to switch out the box or if it was a miscommunication. The chicken sandwiches were some of the worst we have had in a while. They were extremely dry, buns were not soft, and the lettuce seemed days old. I did not get any fries but, my wife didn't even finish hers because of how they were cooked.
JH
Joe Holland
Oct 26, 2025
5.0
Clean store, typical fast food service. Clean rest room. Close to exit ramp.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru in Caldwell, WV?
The drive-thru is open daily from 6:30 AM to 11:00 PM.
Does this Wendy's location in Caldwell, WV serve breakfast?
Yes, Wendy's in Caldwell serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app for delivery or pickup?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app for delivery or pickup where available.
What payment options are accepted at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is Wendy's currently hiring staff in Caldwell, WV?
You can check current job openings for this location on the Wendy's Careers page by searching for Caldwell, WV.
How can I contact Wendy's in Caldwell for questions or feedback?
You can call the location directly at (304) 536-1145 or provide feedback via Wendy's Customer Care through their contact page or satisfaction survey.
Where is Wendy's located in Caldwell, WV?
Wendy's is located at 38232 Midland Trail, Hc 30 Box 182aa, Caldwell, WV 24925, USA.
What nearby places can I visit before or after dining at Wendy's in Caldwell?
Nearby places include Dollar General for shopping, Cook's Country Kitchen for Southern food, and the Greenbrier State Forest for outdoor activities.
Are there other fast food options near Wendy's in Caldwell?
Yes, there is a McDonald's nearby which offers another popular fast food choice.
How can nearby transit or service locations help customers visiting Wendy's in Caldwell?
Customers can utilize nearby services like U-Haul Neighborhood Dealer for truck rentals or gas stations such as Mountaineer Mart and BP when visiting Wendy's.