Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on staff behavior; some praised helpfulness while others reported rudeness and poor service.
Food Quality
Frequent complaints about cold, overcooked, or incorrect orders, with some customers expressing disappointment in the overall food quality.
Wait Times
Long wait times reported in both drive-thru and dine-in, with some customers experiencing delays of 20-30 minutes.
Cleanliness
Concerns raised about cleanliness in the dining area and restrooms, with reports of dirty tables and lack of soap.
Order Accuracy
Multiple instances of incorrect orders and missing items, leading to customer frustration.
PK
P K
Nov 11, 2025
4.0
Service is good but the men's room , omg must be cleaner, barf.🤢
BP
Bobbie Peek
Oct 24, 2025
5.0
The employees by far are more respectfully to people. I’ve been to so many trying to get the Variant Frost Frights for my son’s collection. The employees blew my mind told me I didn’t have to buy the whole meals because I told them I can’t eat all of these. They went and looked for what I needed. None of the other 5 Wendy’s ever offered this. I’ll go there from now on even just for my food. They put their hearts into helping you or they sure did me.
JC
Jauna “Fluv HeadyKushna” Claypool
Sep 29, 2025
5.0
September 29th Monday at 1:00 p.m. Layla provided immaculate service that deserves...NEEDS a raise OR/AND a promotion. thank you. My partner and I will probably be a regulars now.
ES
Eric Smith
Sep 28, 2025
1.0
Absolutely horrible. Went through and spent $30 on food asked for ranch and honey mustard and they charged me $5 for it..
BQ
Brian Quinn
Sep 13, 2025
1.0
If they ask you to pull up in the driveway for them to bring it out to you, I hope you have Netflix on your phone and a full tank of gas because you will be waiting there for 20-30 minutes. Will bring drinks like a frosty out immediately so it can sit in your car, parked in the sun while you wait. I don’t come here often but it’s been the exact same the last couple of times I’ve stopped here. This will be the last time I stop here.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Buckhannon, WV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Buckhannon, WV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (304) 472-7563.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Buckhannon Wendy’s serve breakfast?
Yes, this Wendy’s location in Buckhannon, WV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's in Buckhannon?
Wendy's in Buckhannon is open daily from 8:00 AM to 11:00 PM for dine-in and drive-thru services.
Does this Wendy's location offer drive-thru service?
Yes, the Buckhannon Wendy's has a drive-thru open from 8:00 AM to 11:00 PM every day.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's Buckhannon offers delivery where available and takeout options through their app or website.
Is breakfast served at the Buckhannon Wendy's?
Yes, breakfast is served at this location. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods does Wendy's in Buckhannon accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Buckhannon for questions or feedback?
You may call the restaurant directly at (304) 472-7563 or reach the Customer Care team via their website or phone number 888-624-8140.
Where can I find Wendy's menu and nutritional information?
Menu and nutrition details are available on Wendy's website, mobile app, and at the restaurant upon request.
Are there any nearby places of interest around Wendy's Buckhannon?
Nearby places include the UPS Access Point location, City of Buckhannon Water Dept, Domino's Pizza, and First Community Bank. These locations are convenient for customers who may be running errands before or after visiting Wendy's.
How can the nearby UPS Access Point location help Wendy's customers?
Customers can conveniently pick up or send packages at the UPS Access Point near Wendy's, allowing for efficient multi-tasking when visiting the area.
What entertainment options are close to Wendy's in Buckhannon?
Kanawha Lounge, a nearby bar and dance club, offers entertainment options for customers looking to enjoy nightlife after their meal.