Wendy's

3.6
575 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
44 South Kanawha Street, Buckhannon, WV
26201, United States

Hours

Reviews

3.6
575 reviews
5 stars
230
4 stars
133
3 stars
81
2 stars
34
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff behavior; some praised helpfulness while others reported rudeness and poor service.

Food Quality

Frequent complaints about cold, overcooked, or incorrect orders, with some customers expressing disappointment in the overall food quality.

Wait Times

Long wait times reported in both drive-thru and dine-in, with some customers experiencing delays of 20-30 minutes.

Cleanliness

Concerns raised about cleanliness in the dining area and restrooms, with reports of dirty tables and lack of soap.

Order Accuracy

Multiple instances of incorrect orders and missing items, leading to customer frustration.
  • PK
    P K
    Nov 11, 2025
    4.0
    Service is good but the men's room , omg must be cleaner, barf.🤢
  • BP
    Bobbie Peek
    Oct 24, 2025
    5.0
    The employees by far are more respectfully to people. I’ve been to so many trying to get the Variant Frost Frights for my son’s collection. The employees blew my mind told me I didn’t have to buy the whole meals because I told them I can’t eat all of these. They went and looked for what I needed. None of the other 5 Wendy’s ever offered this. I’ll go there from now on even just for my food. They put their hearts into helping you or they sure did me.
  • JC
    Jauna “Fluv HeadyKushna” Claypool
    Sep 29, 2025
    5.0
    September 29th Monday at 1:00 p.m. Layla provided immaculate service that deserves...NEEDS a raise OR/AND a promotion. thank you. My partner and I will probably be a regulars now.
  • ES
    Eric Smith
    Sep 28, 2025
    1.0
    Absolutely horrible. Went through and spent $30 on food asked for ranch and honey mustard and they charged me $5 for it..
  • BQ
    Brian Quinn
    Sep 13, 2025
    1.0
    If they ask you to pull up in the driveway for them to bring it out to you, I hope you have Netflix on your phone and a full tank of gas because you will be waiting there for 20-30 minutes. Will bring drinks like a frosty out immediately so it can sit in your car, parked in the sun while you wait. I don’t come here often but it’s been the exact same the last couple of times I’ve stopped here. This will be the last time I stop here.

Frequently Asked Questions About Wendy's

Is Buckhannon Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.