Mixed reviews on food quality; some customers enjoyed their meals while others reported cold, overcooked, or poorly prepared items.
Service Issues
Frequent complaints about incorrect orders, rude staff, and slow service, particularly in the drive-thru.
Cleanliness
Concerns raised about cleanliness, with reports of dirty tables and unsanitary conditions.
Positive Experiences
Some customers praised the friendly staff and quick service, highlighting enjoyable visits and good food.
Management Concerns
Negative feedback regarding management changes and policies, leading to dissatisfaction among regular customers.
EW
Ellen Wolfe
Oct 19, 2025
2.0
I bought crispy chicken salad bowl. It had a few tomatoes and breaded chicken. It was not a good salad chicken didn't taste fresh and was not crispy or fresh . Tomatoes were mushy. I was very disappointed.
It is located at 154 W Main St, Bridgeport, WV 26330-1871, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday through Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Is there drive-thru service available at Dairy Queen Grill & Chill?
Yes, the location offers a drive-thru service for convenient ordering and pickup.
Does Dairy Queen Grill & Chill provide facilities for families with children?
Yes, it is family-friendly, offers booster seats, high chairs, and has a restroom available.
Is there seating available at Dairy Queen Grill & Chill?
Yes, seating is available both indoors and outdoors.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup via their website.
Does Dairy Queen Grill & Chill offer free Wi-Fi to customers?
Yes, free Wi-Fi is available for customers on the premises.
What nearby places of interest can I visit around Dairy Queen Grill & Chill?
Nearby you can visit the Benedum Civic Center for concerts, City of Bridgeport Parks and Recreation for outdoor activities, and the Bridgeport Visitors Center for local information and services.
How can I find Dairy Queen Grill & Chill if I'm using public transit and visiting nearby locations like the Bridgeport Visitors Center?
Dairy Queen Grill & Chill is located close to the Bridgeport Visitors Center, making it easy to find. After stopping at the Visitors Center, you can walk or take a short local transit ride to 154 W Main St for your meal or treat.