Mixed reviews on food quality; some customers enjoyed their meals while others reported cold or poorly prepared items.
Service Issues
Frequent complaints about incorrect orders, slow service, and unprofessional staff behavior.
Cleanliness
Concerns raised about cleanliness, including dirty tables and unsanitary conditions.
Positive Experiences
Several customers praised the friendly staff and quick service during their visits.
SS
Salty talking sodium (Salty)
1 day ago
1.0
So back story, I walk to work everyday. I got in a car accident a few months ago and I wasn't able to get it replaced. It was too early for me to clock into work so I decided to go to DQ, not knowing they open at 11. Had to wait, maybe 5 mins for them to open. No big deal. However, I was greeted by a loud older gentleman accusing me of being homeless and making statements like "in my experience in the food business, they will be waiting for you at 5:30 in the morning."
I didn't feel like making a scene was worth it. Something about getting into an argument with a fry cook felt like it wasn't going to reflect well on me. I just would like him to know that I'm not homeless, that I'll be taking my business elsewhere, and that I hope he was having a bad morning and he isn't actually that ignorant.
RG
Rune Greenfield
Dec 23, 2025
5.0
It feels weird to rate a fast food chain, but this is the best DQ I’ve been to. I came here twice while working nearby and it was the best fast food burger I’ve ever had. All my items were hot and fast both times, I can tell the crew actually cares.
EW
Ellen Wolfe
Oct 19, 2025
2.0
I bought crispy chicken salad bowl. It had a few tomatoes and breaded chicken. It was not a good salad chicken didn't taste fresh and was not crispy or fresh . Tomatoes were mushy. I was very disappointed.
It is located at 154 W Main St, Bridgeport, WV 26330-1871, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday through Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Is there drive-thru service available at Dairy Queen Grill & Chill?
Yes, the location offers a drive-thru service for convenient ordering and pickup.
Does Dairy Queen Grill & Chill provide facilities for families with children?
Yes, it is family-friendly, offers booster seats, high chairs, and has a restroom available.
Is there seating available at Dairy Queen Grill & Chill?
Yes, seating is available both indoors and outdoors.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup via their website.
Does Dairy Queen Grill & Chill offer free Wi-Fi to customers?
Yes, free Wi-Fi is available for customers on the premises.
What nearby places of interest can I visit around Dairy Queen Grill & Chill?
Nearby you can visit the Benedum Civic Center for concerts, City of Bridgeport Parks and Recreation for outdoor activities, and the Bridgeport Visitors Center for local information and services.
How can I find Dairy Queen Grill & Chill if I'm using public transit and visiting nearby locations like the Bridgeport Visitors Center?
Dairy Queen Grill & Chill is located close to the Bridgeport Visitors Center, making it easy to find. After stopping at the Visitors Center, you can walk or take a short local transit ride to 154 W Main St for your meal or treat.