Arby's

4.0
417 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5466 Robert C. Byrd Dr., Bradley, WV
25818, United States

Hours

Reviews

4.0
417 reviews
5 stars
201
4 stars
108
3 stars
47
2 stars
29
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times for orders.

Food Quality

Mixed reviews on food quality; while some enjoyed the freshness and taste, others complained about cold, greasy, or poorly made items.

Staff Attitude

Several reviews highlighted issues with staff attitude, including rudeness and lack of attentiveness, impacting the overall customer experience.

Cleanliness

The cleanliness of the restaurant received positive feedback, although some customers noted unsanitary conditions at times.
  • KM
    Katelin Meadows
    Jan 2, 2026
    5.0
    Fast and good
  • ML
    M Lilly
    Dec 20, 2025
    1.0
    Placed an order in the drive thru for a double roast beef and a half pound beef and cheddar. Got home and the double had around 4-5 small pieces of roast beef (nothing near a double) and the half pound beef and cheddar roast beef looked raw. Both sandwiches smelled rotten and were inedible. Contacted Arby’s customer service and they never got back with me. Terrible experience and a waste of $25.
  • ES
    Eric Smith
    Nov 25, 2025
    3.0
    Soo sloowww. Resulting in a cold burger while the chicken strips and fries were good and hot.
  • SR
    Stitch Reloaded
    Oct 14, 2025
    4.0
    Nice Arby's with a nice lobby. Very small.
  • CM
    Connie McCall
    Sep 29, 2025
    5.0
    We got there late but they were so nice about it, and made our food fresh.