Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
748 reviews
5 stars
414
4 stars
164
3 stars
85
2 stars
33
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, often citing a lack of organization and communication among staff.
Food Quality
While some customers praised the food, many expressed disappointment with the quality, noting issues like cold food, incorrect items, and unsanitary conditions.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with several customers highlighting disrespectful behavior from employees.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, suggesting a need for better maintenance.
Iconic Menu Items
Despite the issues, many customers still enjoyed specific menu items like hot dogs and ice cream, referring to them as iconic and a staple of the location.
- DNDan NewberryJan 3, 20265.0Food is always fresh. So many fast food places cook the burger patties in the morning, and they are dried out by later in the day. This place makes them fresh. Great hotdogs, served on the English buns, and the BEST French fries you'll have ever eaten. All DQs are different, of course... and this one is WAY above the others. Worth going out of your way to visit. :)
- NDno dataDec 30, 20254.0Girl, I love slaw dogging it in you, but sticking around can be annoying because it tends to get loud - like a total DQ Blizzard about it.
- TFTracey FinneyDec 27, 20255.0Very efficient drive thru and awesome hotdogs and onion rings.
- ALAngie LakeyDec 12, 20253.0The staff was super friendly but the blizzard wasn't the best the ice cream tastes like it had been thawed and refrozen
- VHValerie HaleNov 25, 20255.0Food was great
Frequently Asked Questions About Dairy Queen
What types of food and treats does Dairy Queen on Cumberland Rd offer?
Dairy Queen features soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.
What are the opening hours of Dairy Queen at 3136 Cumberland Rd, Bluefield, WV?
Dairy Queen is open daily from 10:30 AM to 10:00 PM.
Does this Dairy Queen location have drive-thru service?
Yes, the Dairy Queen at 3136 Cumberland Rd offers a drive-thru for customer convenience.
Is the Dairy Queen accessible and family-friendly?
Yes, this location is wheelchair accessible, has booster seats and high chairs, restrooms, seating, and is family-friendly and good for kids.
Can I order birthday cakes or ice cream cakes from this Dairy Queen?
Yes, you can order ice cream cakes and birthday cakes at this Dairy Queen, including via DQCakes.com.
Is there a mobile app for Dairy Queen with exclusive deals?
Yes, you can download the Dairy Queen app to access exclusive deals.
How can customers contact the Dairy Queen on Cumberland Rd?
Customers can call Dairy Queen at +1 304-325-6652.
Are there any nearby places where I can get a cupcake or pizza before or after visiting Dairy Queen?
Yes, Sweet ThingZ, a cupcake shop and pizza restaurant, is nearby and offers smoothies and juice as well.
Where can I access banking or ATM services near Dairy Queen?
The National Employees Federal Credit Union and several ATMs including First Community Bank ATM, Truist ATM, and BB&T ATM are close to Dairy Queen for your banking needs.
If I need a car wash or auto parts after visiting Dairy Queen, where can I go nearby?
Hill Billy's Hawg Wash offers car wash and auto detailing services, and Advance Auto Parts is also nearby for automotive parts and accessories.