Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
702 reviews
5 stars
356
4 stars
174
3 stars
76
2 stars
43
1 star
53
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with many mentioning cold or poorly cooked items.
Service Issues
Numerous reviews highlighted poor service, including rude staff and incorrect orders.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and restrooms.
Positive Experiences
Despite the issues, some customers praised friendly staff and enjoyable ice cream.
BP
Bob Parker
Feb 18, 2026
5.0
As good as burger king, but better ice cream.
PD
parker darlington
Jan 31, 2026
5.0
This is a great Dairy Queen.
NF
Nigle Fones
Jan 5, 2026
5.0
We love DQ
And the people that work there are so kind❤️
TF
Tom Fedesco
Dec 24, 2025
1.0
Very outdated
PB
Patti Beeman
Dec 20, 2025
1.0
Our burgers was cold and disgusting. The Staff was carrying on and being loud with customers there. It was not very clean. I don't go here often this was the first time in a awhile but I will not be going back. All of us was very disappointed.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Berkeley Springs?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Berkeley Springs open on holidays?
The restaurant is closed on November 27, 2025 and December 25, 2025. It operates from 10:00 AM to 8:30 PM on December 24, 2025.
What types of food and treats are served at Dairy Queen Grill & Chill?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes.
What family-friendly amenities does Dairy Queen Grill & Chill offer?
The location offers booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, free WiFi, and is welcoming to families and children.
Can I use drive-thru or mobile ordering services at Dairy Queen Grill & Chill?
Yes, the restaurant provides drive-thru service and supports mobile ordering with rewards through their app.
Where is Dairy Queen Grill & Chill located in Berkeley Springs?
It is located at 1822 Valley Rd, Berkeley Springs, WV 25411-4806, US.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include Mythical Pizza, Bob's Big Beef Inc., Angus & Ale, and Subway, which offer various cuisines for your convenience.
What nearby places can I visit before or after eating at Dairy Queen Grill & Chill?
You can visit the Almost Heaven Antique Clock Museum & Sales for a unique local experience or enjoy activities at the Morgan County Wellness Center nearby.
Are there any nearby services like stores or salons around Dairy Queen Grill & Chill?
Yes, nearby you'll find locations such as Sprint Store by G. E. Communications for mobile needs, Total Image Salon for beauty services, and UPS Authorized Shipping Outlet for your shipping requirements.
Does Dairy Queen Grill & Chill have an online presence for menu and ordering?
Yes, you can view menus and place orders on their website or use their mobile app for exclusive deals and mobile ordering.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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