Me and my girlfriend got the chicken tenders basket and it barely had any fries in it and they didn't even give white gravy like they usually do . They will never get my service or money ever again .
DH
Darl Hixon
Apr 7, 2026
4.0
The food and service is very good, but they keep the restaurant temperature at 64 or 65. Very uncomfortable. We've gone to the car to eat as we have seen others do the same.
BP
Brenda Parrish
Apr 6, 2026
5.0
Absolutely wonderful went through the drive-through at 10:30 in the morning after traveling all night in route to Ohio to be with my father that is in the hospital. When ordering a fish dinner at 10:30 in the morning The young lady on the intercom was absolutely a breath of fresh air !! She was very kind and said it will just be a few moments, but I knew at that moment everything would be fresh and I probably order something crazy at such an early time. But there was no judgment. The only thing that I would do difference is maybe have them wear a name tag so I could’ve highlighted her on here as well. But I am coming through on Monday, April 6 th . So I hope somebody really acknowledges this young girl. Thank you again so very much for having somebody like her at the window.
RN
Renato N.
Apr 1, 2026
5.0
Classic DQ, very nice staff, fast service. They got (or we asked) an order wrong and they redid very quickly.
JR
Jacqueline Roselius
Mar 22, 2026
1.0
There's no more free pup cups, so I bought 2 pup cups and my meal but I didn't want a soda and asked for a milkshake in it's place. They said there'd be an upcharge for it I was fine with that. Price was almost $27 for a cheap medium sized meal and 2 little pup cups. When I got home and checked the receipt I noticed I was charged full price for the milkshake instead of just an upcharge. No wonder the meal was so expensive. I miss their sugar free and sugar reduced ice cream cakes they were the best, but of course all good things there have ended. Not going back anytime soon. I do doordash deliveries so if you do see me there 99.9999999% chance it's for doordash order not for myself.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Berkeley Springs?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Berkeley Springs open on holidays?
The restaurant is closed on November 27, 2025 and December 25, 2025. It operates from 10:00 AM to 8:30 PM on December 24, 2025.
What types of food and treats are served at Dairy Queen Grill & Chill?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes.
What family-friendly amenities does Dairy Queen Grill & Chill offer?
The location offers booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, free WiFi, and is welcoming to families and children.
Can I use drive-thru or mobile ordering services at Dairy Queen Grill & Chill?
Yes, the restaurant provides drive-thru service and supports mobile ordering with rewards through their app.
Where is Dairy Queen Grill & Chill located in Berkeley Springs?
It is located at 1822 Valley Rd, Berkeley Springs, WV 25411-4806, US.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include Mythical Pizza, Bob's Big Beef Inc., Angus & Ale, and Subway, which offer various cuisines for your convenience.
What nearby places can I visit before or after eating at Dairy Queen Grill & Chill?
You can visit the Almost Heaven Antique Clock Museum & Sales for a unique local experience or enjoy activities at the Morgan County Wellness Center nearby.
Are there any nearby services like stores or salons around Dairy Queen Grill & Chill?
Yes, nearby you'll find locations such as Sprint Store by G. E. Communications for mobile needs, Total Image Salon for beauty services, and UPS Authorized Shipping Outlet for your shipping requirements.
Does Dairy Queen Grill & Chill have an online presence for menu and ordering?
Yes, you can view menus and place orders on their website or use their mobile app for exclusive deals and mobile ordering.
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