Wendy's

4.1
1053 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4141 Robert C. Byrd Dr, Beckley, WV
25801, United States

Hours

Reviews

4.1
1,053 reviews
5 stars
528
4 stars
284
3 stars
143
2 stars
35
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and efficient service, although some reported rude staff and order inaccuracies.

Food Quality

While many enjoyed the food, there were several complaints about cold items, incorrect orders, and inconsistent quality.

Cleanliness

The restaurant was often noted as clean, but some reviews mentioned issues with cleanliness in the dining area and drive-thru.

Pricing

Customers found the prices to be on the higher side for fast food, but many felt the quality justified the cost.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a need for improvement in this area.
  • JH
    Jake Hethcox
    6 days ago
    1.0
    I can't even imagine how to rate this store. I stood at the counter for fifteen minutes. No one would ever acknowledge I was there. As they stood around and talked. Another customer told me they only will take your order if done by kiosk. So I just took my money to Burger King . They were happy to take my order.
  • KM
    Katelin Meadows
    Jan 2, 2026
    5.0
    Friendly and fast and I recommend people to come eat and get warm
  • RD
    ROGER DUNLAP
    Oct 23, 2025
    4.0
    All good !
  • BR
    Brandy Richardson
    Oct 19, 2025
    5.0
    Hometown Wendy's Never let's me down
  • JW
    Jerry Waldron
    Sep 9, 2025
    2.0
    Cold fries, frosty melted, problem with machine. Friendly staff

Frequently Asked Questions About Wendy's

Is Plaza Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Beckley, WV?

The drive-thru at this Wendy's location is open daily from 6:00 AM to 12:00 AM (midnight).