Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, missing items, and food not prepared as requested.
Service Speed
Many reviews highlighted extremely slow service, both in the drive-thru and inside the restaurant, with long wait times being a common complaint.
Customer Service
Feedback indicated a lack of professionalism and friendliness among staff, with several customers noting rude behavior and poor communication.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and overall cleanliness issues within the restaurant.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold or old food, and incorrect preparation.
IW
Iris Wilson
Feb 8, 2026
1.0
I ordered a deluxe McCrispy meal with a sprite and a strawberry milkshake. I could excuse the unnecessarily long wait if it weren’t for the manager, Rose, treating two primarily Spanish speaking customers as if they were scum on her shoe, acting as if she couldn’t understand them saying Coca-Cola (even though I understood him perfectly from across the room). Especially when McDonalds prides themselves on being so language inclusive.
KL
Kimberly Lane
Jan 11, 2026
2.0
They are slow. And the order is never right!!
VS
Vanessa Sbrissia
Dec 6, 2025
1.0
This place is a true slow food!
KH
Kim Hughes
Dec 5, 2025
1.0
1st off we decides to go here just to get The Grinch meal and was told they was out. So we order a number 7 and a Mcdouble meal. When asked for what sauces would we like, I state sweet and sour and barbecue. We didn't get our full order nor did we get any sauces with our meals. DO BETTER!!!
JJ
Jackson
Nov 26, 2025
2.0
Check your order before driving off, especially in the morning. 3 days in a row, something from my order has been missing.