McDonald's

3.5
1366 reviews
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Business Details

4072 Robert C Byrd Dr, Beckley, WV
25801, United States
(304) 252-7310
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4072 Robert C Byrd Dr, Beckley, WV
25801, United States

Hours

Reviews

3.5
1,366 reviews
5 stars
492
4 stars
296
3 stars
254
2 stars
104
1 star
220

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Speed

Numerous reviews highlighted long wait times in both drive-thru and dine-in, with some customers waiting over 30 minutes.

Staff Attitude

Feedback indicated that staff were often rude or unhelpful, contributing to a negative customer experience.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.

Food Quality

While some customers enjoyed the food, others noted that it was often cold or poorly prepared.
  • KL
    Kimberly Lane
    1 day ago
    2.0
    They are slow. And the order is never right!!
  • VS
    Vanessa Sbrissia
    Dec 6, 2025
    1.0
    This place is a true slow food!
  • KH
    Kim Hughes
    Dec 5, 2025
    1.0
    1st off we decides to go here just to get The Grinch meal and was told they was out. So we order a number 7 and a Mcdouble meal. When asked for what sauces would we like, I state sweet and sour and barbecue. We didn't get our full order nor did we get any sauces with our meals. DO BETTER!!!
  • JJ
    Jackson
    Nov 26, 2025
    2.0
    Check your order before driving off, especially in the morning. 3 days in a row, something from my order has been missing.
  • AK
    Adam Kuryea
    Oct 10, 2025
    1.0
    This location treats their door dashers like garbage. I understand they need to verify we are who we say we are. I understand a lot of deliveries get stolen and that’s why they have to double check and verify. But they act like it’s a complete inconvenience to them to do so. They will intentionally make you wait as like “revenge” or something. Then the customers food ends up getting delivered cold. And the dasher ends up getting bad ratings for being late! I would say management needs to train their workers better. But unfortunately it was management that gave me a hard time for every order picked up today. It got worse every time. Please treat your dashers better. We are out here struggling to make a living just like you! And I was nothing but respectful and friendly even after being treated badly. Please do better, these days things are rough. A simple smile could literally change someone’s entire week. I understand it’s hard out here. But if doing your job is an inconvenience to you. It may be time to start handing out resumes for a new one.
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Beckley, WV?

McDonald's in Beckley, WV operates daily from 4:00 AM to 12:00 AM.

Does this McDonald's location have a drive-thru?

Yes, this McDonald's location offers drive-thru service daily from 4:00 AM to 12:00 AM.