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McDonald's

3.5
(1370 reviews)

Business Details

4072 Robert C Byrd Dr, Beckley, WV
25801, United States
(304) 252-7310
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4072 Robert C Byrd Dr, Beckley, WV
25801, United States

Hours

Reviews

3.5
1,370 reviews
5 stars
494
4 stars
296
3 stars
255
2 stars
104
1 star
221

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food not prepared as requested.

Service Speed

Many reviews highlighted extremely slow service, both in the drive-thru and inside the restaurant, with long wait times being a common complaint.

Customer Service

Feedback indicated a lack of professionalism and friendliness among staff, with several customers noting rude behavior and poor communication.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and overall cleanliness issues within the restaurant.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold or old food, and incorrect preparation.
  • IW
    Iris Wilson
    Feb 8, 2026
    1.0
    I ordered a deluxe McCrispy meal with a sprite and a strawberry milkshake. I could excuse the unnecessarily long wait if it weren’t for the manager, Rose, treating two primarily Spanish speaking customers as if they were scum on her shoe, acting as if she couldn’t understand them saying Coca-Cola (even though I understood him perfectly from across the room). Especially when McDonalds prides themselves on being so language inclusive.
  • KL
    Kimberly Lane
    Jan 11, 2026
    2.0
    They are slow. And the order is never right!!
  • VS
    Vanessa Sbrissia
    Dec 6, 2025
    1.0
    This place is a true slow food!
  • KH
    Kim Hughes
    Dec 5, 2025
    1.0
    1st off we decides to go here just to get The Grinch meal and was told they was out. So we order a number 7 and a Mcdouble meal. When asked for what sauces would we like, I state sweet and sour and barbecue. We didn't get our full order nor did we get any sauces with our meals. DO BETTER!!!
  • JJ
    Jackson
    Nov 26, 2025
    2.0
    Check your order before driving off, especially in the morning. 3 days in a row, something from my order has been missing.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Beckley, WV?

McDonald's in Beckley, WV operates daily from 4:00 AM to 12:00 AM.

Does this McDonald's location have a drive-thru?

Yes, this McDonald's location offers drive-thru service daily from 4:00 AM to 12:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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