Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Beckley, WV for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
689 reviews
5 stars
354
4 stars
118
3 stars
75
2 stars
43
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful during interactions.
Product Availability
Customers frequently reported that the store often runs out of popular items, particularly donuts, leading to disappointment.
Service Speed
Many customers experienced long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Cleanliness and Organization
Several reviews mentioned that the store was dirty and disorganized, with staff appearing untrained and inattentive.
Mixed Quality
While some customers enjoyed the coffee and donuts, others reported inconsistent quality, with drinks sometimes being poorly made or served at the wrong temperature.
- KBKen BumbNov 2, 20251.0The customer service Is terrible
- KBkassidy bowmanNov 1, 20251.0Wish this location would close, bad use of the company’s name
- JMJoey McKinneySep 20, 20251.0The gentleman working there had his pants around his waist, sunglasses on inside, smelled like marijuana, and was cursing in front of all customers. It was the worst customer service I’ve ever experienced. I hope this isn’t the standard of professionalism Dunkin is allowing now.
- JEjami elmoreSep 17, 20251.0I have visited this location at least 5 times and out of 5 only 1 visit was delightful. On 1 visit my husband and I sat in the drive thru 15 minutes, so the employee could visit with friends. 2nd visit we wasn’t acknowledged at all when we was in the store, so we just left . 3rd visit was thru the drive thru and the employee was the most rude, unfriendly and just down right mean, now I get it, it’s extremely hard working with the public, so I brushed it off, thinking maybe she just had to deal with someone rude. My 4th and final visit was this evening 9/17/25, my daughter and I decided to have a little coffee time together, we go thru the drive thru and we are greeted with can I help you, my daughter replied one moment not sure what we want. The employee with the nastiest attitude got very rude, she acted as if it was holding things up, when in fact we was the only customer in line. She blew, nasty tone and just not friendly at all. We get to the window, and the gentleman that was at the window serving asked us how our evening was going and I explained it was fabulous until the lady that took our order was extremely rude, the young man apologized for her behavior and offered us someone else’s order because they left it. I COMPLETELY understand why that customer left their orders. I am calling for the district manager to further train this young lady, I truly get it, working with the public is hard but not all customers are rude. So long DUNKIN
- DHDonald HallSep 14, 20255.0Just a small coffee shop at the middle of an intersection that makes getting in roubg sometimes. Place is small.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Beckley, WV?
Dunkin' in Beckley, WV is open from 5:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Fridays and Saturdays.
Where is Dunkin' located in Beckley, WV?
Dunkin' is located at 4223 Robert C Byrd Dr, inside the Exxon Gas Station in the Raleigh area of Beckley, WV 25801.
Does this Dunkin' location offer delivery and curbside pickup?
This Dunkin' location offers delivery service but does not have curbside pickup.
What new holiday drinks are available at Dunkin' in Beckley right now?
You can try the new Cookie Butter Cloud Latte, along with the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the new Berry Sangria Refresher on the holiday menu.
What types of meals does Dunkin' in Beckley serve?
Dunkin' serves breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, donuts, and tea.
Is there a drive-thru available at the Dunkin' Beckley location?
Yes, this Dunkin' location has a drive-thru service for your convenience.
How can I order ahead from Dunkin' in Beckley?
You can order ahead using the Dunkin' mobile app or via the order link on their website for a fast grab and go experience.
What popular nearby places can I visit before or after stopping by Dunkin'?
Before or after visiting Dunkin', you might want to check out Plaza Mall for shopping or enjoy a meal at nearby restaurants like Domino's Pizza or Wendy's, all within close proximity.
Are there convenient automotive services near Dunkin' in Beckley?
Yes, nearby you can find Bailey's Auto Repair, Stephens Auto Center of Beckley, and Mighty Shine Express Car Wash for your automotive needs.
Which nearby businesses offer tobacco or vaping products around Dunkin'?
Near Dunkin', you can visit Smoker Friendly, Dave's Emporium and Tobacco, and Lowa Vapor for tobacco and e-cigarette products.