Customers frequently reported slow service, long wait times, and issues with order accuracy.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with the quality, including cold or poorly prepared items.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior.
Cleanliness
Multiple reviews highlighted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Ice Cream Praise
The ice cream, particularly Blizzards, received positive remarks for taste and quality, although some complained about consistency.
KM
Kari Michelle
Oct 12, 2025
4.0
Always chill and busy. They are popular in the area for sure.
BM
B M
Sep 15, 2025
3.0
Went through the drive through on a Saturday night, we were the third car in line, took about fifteen minutes to get through to the window. The customer in front of us ordered about ten blizzards, so the delay was understandable. Friendly staff. No opion is expressed if the location is lbgtqia2s friendly.
ES
Ed Smith
Sep 4, 2025
1.0
Food was good. But I wasn't very happy I got to for $5 deal I got hamburger and chicken strips. Reason I'm not I think for $5 bucks I should have at least got $4 chicken strips we I didn't know I went to start eating my lunch to come to find out I looked and said that you got to be kidding me they only give me 2 chicken strips I'm like WTH that is damn rip off that isn't worth no damn $5 bucks that would fill up a cat never again with I get the to $5 deal ! That is not worth no damn 5 bucks the hamburger was worth $5 but no damn chicken strips I was pissed off. Food was good and workers were nice but wasn't happy about the chicken strips come on dairy Queen 2 chicken strips at least do 4
DK
Danielle Kroh
Aug 30, 2025
1.0
3 people working drive thru and 1 person half working the register with 5 people in line. Slow not clean. Poorly run.
RB
Rose Bigelow
Jun 13, 2025
5.0
This Dairy Queen by far has the best ice cream of any Dairy Queen I’ve ever been to, hands down. It’s so extremely creamy and light. Definitely 5 stars for that ice cream.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 784 Ritter Dr, Beaver, WV 25813-7708, US.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:00 PM on Friday and Saturday.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and DQ Cakes.
Does Dairy Queen Grill & Chill provide outdoor seating and facilities for families?
Yes, there is outdoor seating available, and the location is family-friendly with booster seats, high chairs, and wheelchair accessibility.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can place an order online for pickup through their website.
Does Dairy Queen Grill & Chill offer a drive-thru service?
Yes, this location has a drive-thru for your convenience.
How can I stay updated on deals and promotions at Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals and mobile rewards.
What fast-food options are nearby Dairy Queen Grill & Chill?
Nearby fast-food options include Wendy's, Hardee's, and Taco Bell, which are convenient alternatives or additional dining choices for customers visiting the area.
Are there other dessert or bakery shops near Dairy Queen Grill & Chill?
Yes, Delightfully Yours bakery is nearby and offers tasty bakery goods to complement your Dairy Queen treat.
What nearby amenities can help customers during their visit to Dairy Queen Grill & Chill?
Customers can find a PNC ATM for cash needs, a Sheetz convenience store and gas station, and the United States Postal Service nearby for additional services.