Arby's

4.1
426 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
664 Ritter Dr., Beaver, WV
25813, United States

Hours

Reviews

4.1
426 reviews
5 stars
217
4 stars
114
3 stars
58
2 stars
14
1 star
23

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were several complaints about inconsistencies, including cold or improperly cooked items.

Service Speed

Customers frequently noted slow service, particularly during busy times, with some expressing frustration over long wait times.

Customer Service

Feedback on staff interactions was mixed; some praised friendly service while others reported rudeness and unprofessional behavior.

Cleanliness

The cleanliness of the restaurant was generally appreciated, though some reviews mentioned issues with restrooms.

Order Accuracy

There were multiple instances of incorrect orders, leading to customer dissatisfaction.
  • AR
    Adam Rhodes
    Oct 10, 2025
    5.0
    No bopca server
  • BB
    Brian Brumfield
    Sep 14, 2025
    4.0
    This Arby's location was one of the best that I have been to. The service was a little slow but I will take that for getting fresh hot food over quick service with old and cold food any time. Their facility was very clean and customer service was top notch. Thanks for a great dining experience. Will definitely visit again when back in the area and recommend to everyone to visit.
  • GW
    Gail Wingo
    Sep 9, 2025
    4.0
    The food was very good it was very fresh and good it took a long time to get my food
  • GT
    Gary Tanner
    Jul 25, 2025
    3.0
    Went through the drive thru and I ordered the new cheesesteak sandwich with curly fries and a coke. Also got a 8 piece of the jalapeno bites. Once I received the food I was given a mashed up ball of half cooked jalapeno bites that were still frozen in the center. Then I was given a roast beef sandwich with just meat and bread, not the cheesesteak sandwich which I wanted to try. I went back into the store and the staff acted like it wasn’t a big deal, they did replace the food for the correct sandwich, but the jalapeno bites were the same as before one big frozen lump of bites with the center still frozen a little. Every other time I’ve been there the food was very good and the service even better, maybe they were just having a off day, which I get cause we all have them, but to mess up on the second time, needless to say I won’t be back.