Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
456 reviews
5 stars
213
4 stars
101
3 stars
64
2 stars
28
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported rude or unhelpful staff, with complaints about order accuracy and overall service quality.
Food Quality
There were frequent mentions of cold or poorly prepared food, particularly fries and chicken items.
Cleanliness
Some reviews highlighted that the restaurant was clean, while others noted dirty tables and unsanitary conditions.
Positive Experiences
A number of customers praised friendly staff and good food, indicating that there are positive experiences at this location.
- DHDrew HowardJan 3, 20264.0Typical Wendy's. Food was fresh. Tables needed cleaned off.
- AOAnna OusleyDec 17, 20251.0I stopped there tonight after working a 13 hour shift just wanted something to eat, got my food. I knew it tasted funny, started looking. The meat was RAW to the point that the hamburger was cold, the fries were fresh, but they tasted like old greasy chicken tenders, the soda was nothing more than flavored carbonated water. I do have pictures of the burger so I will be calling the health department tomorrow
- SMStephanie McCoyDec 13, 20251.0Probably the most disappointed I've ever been at a Wendy's stop. Drive through guy kept interjecting "is there anything else?" while I was trying to order food for 3 people. Very irritating. Then I got up to the window and they literally had the food hanging out the window when I rolled up....I started to ask if the dipping sauce was in the bag but was cut off several times with "everything's in the bag.!" "It's in the bag.". There was no one else in the drive thru and maybe one car in the lot but I felt like an imposition rather than a customer with any value to the business. The baked potatoes were hard and not really edible. I don't know if they had been microwaved or what but not good. Whole potato very hard as if microwaved....not crunchy undercooked....more like microwaved. The chicken tenders were hard and overcooked. Just not a good visit at all.
- BSBud StaigerNov 18, 20251.0Fries and burgers were cold. Very disappointed on this Wendy's location.
- SMSarah McCallisterNov 14, 20251.0I went in to have a nice meal with my family. I go up to the counter to order and I said "no onions" on my sandwich and the manager, Tanner, is at the sandwich station. I get the food, take a bite, and there are extra onions! I go up to the register and politely say, "I didn't want onions, can I have another sandwich." Tanner comes up and says, "You asked for extra onions." I said back, "No I didn't." He said, "Whatever idiot, I guess that's your way of getting a free sandwich!" I bit my tongue, took the sandwich, and my family and I left. We are never going back there again.
Frequently Asked Questions About Wendy's
Is Huntington Mall Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 5:30 AM to 11:00 PM.
Does this Wendy's serve breakfast, and what meals are available?
Yes, this Wendy's serves breakfast, lunch, and dinner. Breakfast options include combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is delivery service available at the Barboursville Wendy's?
Yes, delivery is available where offered. You can check availability and order via the Wendy's app or at order.wendys.com by entering your address.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact the Barboursville Wendy's location?
You can provide feedback through Wendys' Customer Care via live chat or message on their Contact page, call 888-624-8140, complete the Customer Satisfaction Survey, or call this location directly at (304) 733-0467.
Where is this Wendy's located?
This Wendy's is located at 404 Huntington Mall, Barboursville, WV 25504, USA.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food options include McDonald's and Burger King, both offering alternatives for quick meals around Huntington Mall.
What shopping options are near the Huntington Mall Wendy's?
Nearby shopping includes Lane Bryant, Hot Topic of Huntington, Old Navy, Finish Line, and Shoe Carnival, providing a range of clothing, accessories, and retail options for shoppers visiting the area.
Are there any dining options near this Wendy's apart from fast food?
Yes, nearby dining options include Olive Garden for Italian cuisine, Ruby Tuesday and Chili's Grill & Bar for American and Tex-Mex dining experiences.
How can customers use nearby locations to enhance their visit to Wendy's at Huntington Mall?
Customers can combine their visit to Wendy's with shopping trips at Huntington Mall or nearby stores like Lane Bryant and Old Navy. After dining, they might enjoy entertainment or services such as Books-A-Million or visit service locations like Firestone Complete Auto Care nearby.