Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
453 reviews
5 stars
213
4 stars
100
3 stars
64
2 stars
28
1 star
48
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported rude or unhelpful staff, with several instances of incorrect orders and poor communication.
Food Quality
While some customers enjoyed the food, there were frequent complaints about cold or stale items, particularly fries.
Cleanliness
The restaurant was often noted as clean, but there were also reports of dirty tables and unsanitary conditions.
Positive Experiences
Some customers praised friendly staff and good service, highlighting specific employees who provided excellent customer care.
Order Accuracy
Several reviews mentioned issues with order accuracy, including missing items and incorrect modifications.
- BSBud Staiger6 days ago1.0Fries and burgers were cold. Very disappointed on this Wendy's location.
- SMSarah McCallisterNov 14, 20251.0I went in to have a nice meal with my family. I go up to the counter to order and I said "no onions" on my sandwich and the manager, Tanner, is at the sandwich station. I get the food, take a bite, and there are extra onions! I go up to the register and politely say, "I didn't want onions, can I have another sandwich." Tanner comes up and says, "You asked for extra onions." I said back, "No I didn't." He said, "Whatever idiot, I guess that's your way of getting a free sandwich!" I bit my tongue, took the sandwich, and my family and I left. We are never going back there again.
- MWMercedes WeikleSep 16, 20254.0It was fine. The food was good. It did take a few minutes to get the food but not unreasonable.
- CCChris CooperAug 7, 20252.0Lona is the most miserable part about this Wendy’s. I will never be back. This is the 4th or 5th time I have came through here and she has been absolutely rude every single time. She gets mad when you ask for sauces you weren’t given. She gets an attitude when you ask for straws. She speaks over the other workers that are trying to take your order. Like I said she makes this Wendy’s location the worst around.
- JHJames HendersonAug 3, 20255.0There variety of biscuits have been spot on during the $1 biscuit promotion & can't beat the value. In a time where corporate entities are artificially manipulating inflation unchecked it's a welcome sight to still see a deep rooted American company with a remaining code of ethics providing a standard, while at a temporary sacrifice to there margin, it's an investment in the longevity of there clientele & that is good business. They particulary went up & above in my personal opinion at this location & great leadership stems from the top down. 5 stars.
Frequently Asked Questions About Wendy's
Is Huntington Mall Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Barboursville, WV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Barboursville, WV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (304) 733-0467.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Huntington Mall Wendy’s serve breakfast?
Yes, this Wendy’s location in Barboursville, WV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 5:30 AM to 11:00 PM.
Does this Wendy's serve breakfast, and what meals are available?
Yes, this Wendy's serves breakfast, lunch, and dinner. Breakfast options include combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is delivery service available at the Barboursville Wendy's?
Yes, delivery is available where offered. You can check availability and order via the Wendy's app or at order.wendys.com by entering your address.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact the Barboursville Wendy's location?
You can provide feedback through Wendys' Customer Care via live chat or message on their Contact page, call 888-624-8140, complete the Customer Satisfaction Survey, or call this location directly at (304) 733-0467.
Where is this Wendy's located?
This Wendy's is located at 404 Huntington Mall, Barboursville, WV 25504, USA.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food options include McDonald's and Burger King, both offering alternatives for quick meals around Huntington Mall.
What shopping options are near the Huntington Mall Wendy's?
Nearby shopping includes Lane Bryant, Hot Topic of Huntington, Old Navy, Finish Line, and Shoe Carnival, providing a range of clothing, accessories, and retail options for shoppers visiting the area.
Are there any dining options near this Wendy's apart from fast food?
Yes, nearby dining options include Olive Garden for Italian cuisine, Ruby Tuesday and Chili's Grill & Bar for American and Tex-Mex dining experiences.
How can customers use nearby locations to enhance their visit to Wendy's at Huntington Mall?
Customers can combine their visit to Wendy's with shopping trips at Huntington Mall or nearby stores like Lane Bryant and Old Navy. After dining, they might enjoy entertainment or services such as Books-A-Million or visit service locations like Firestone Complete Auto Care nearby.