MM
Maria Donat (Mia)
Sep 28, 2025
I am curious to know if the people, or person, that owns/manages the Wittenberg Subway even cares how incompetent employees at this location are!??!
I swore a long time ago that we would no longer order from this Subway, and we would rather take the 10 minute drive west to the Hatley Subway location, but I want to spend locally, and I am always hoping someone will be able to make a sandwich correctly, but I swear to God that EVERY TIME we order sandwiches over the telephone with an employee at this location it is ALWAYS screwed up. Today, when I called, I repeated myself 3 times to the male employee on how I wanted my sandwich made. He even told me he was making it while I was on the phone with him. (which I thought was odd, but assumed he was probably very slow at the moment)
Well, as usual, my boyfriend goes to get it, brings it home and it's wrong. I asked the employee to add DOUBLE BACON and please HEAT THE BACON FIRST, then add it to the sandwich. The employee even asked me, "So you want double bacon?" And again I said, "YES, DOUBLE bacon please." I also repeated to him that I wanted him to HEAT THE BACON FIRST, and THEN add it to the sandwich. I've never worked at a Subway, but even I know that 8 slices of bacon goes on a footlong BLT, so when I order DOUBLE BACON I should have received 16 slices, right?? But nope, there were only 4 slices on one half, and only 3 slices on the other! And...the bacon was NOT heated up! I also repeated that I wanted mayo and extra sweet onion sauce, but only got the tiniest of each. I could barely taste it. As for the cheese....the employee obviously did not take the time to separate the slices because the cheese was doubled, very thick, and I cannot stand a lot of cheese, so I had to separate the slices myself. (my dog enjoyed the extra slices though)
That says a lot about how employees at this location don't care at all about doing their job correctly or how the customer wants their sandwiches made. If I am not inside this Subway and watching them like a hawk, our sandwiches are never made the way we ordered them. About a month ago I was inside this location with my grandson and the 2 employees looked and acted miserable. No smiles, not "hello, how are you?" or "What can I make for you today?" Neither one said anything and seemed very unhappy to be working there.
Now, as for the prices, like I mentioned, I ordered double bacon and my boyfriend (who ordered in person while picking mine up) ordered double meat on his footlong too. He wasn't even charged for double meat for either sandwich. Which I'm glad we weren't charged for mine, but the business lost money due to this employee adding double meat to my boyfriend's sandwich and not charging him for it. Again, I've never worked at a Subway, but common sense would tell me that a footlong with "double the meat" would cost more than a normal footlong. No?? I guess since he did not give me double bacon, it worked out price wise.
Please DO BETTER Wittenberg Subway!