Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.7
223 reviews
5 stars
104
4 stars
43
3 stars
27
2 stars
14
1 star
35
What are people saying?
AI-generated from recent customer reviews
Food Quality
Multiple customers reported issues with food being cold, undercooked, or unsatisfactory, including raw chicken and soggy sandwiches.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported consistently.
Staff Friendliness
Despite the issues, several customers praised the friendliness and helpfulness of the staff.
Order Accuracy
There were numerous complaints about incorrect orders and items missing from orders.
- JGJess GivensDec 17, 20255.0Today at 12:45pm I ordered a #1 Double meal with a Coke and a small fry for my dog. When I got to the window, Debra asked how much ice I wanted in my Coke. I was taken aback bc no one has ever asked about ice if I didn’t mention it, and I usually don’t want ice in my soda if it comes out cold, but i often don’t get it as asked so I stopped requesting it. I told her I’d love no ice if the drink already comes out cold and I thanked her for asking and she said her husband doesn’t like ice in his soda, just like me. She handed me my drink and told me she will take my straw wrapper for me whenever I’m ready and said I could go ahead and close my window to keep warm and she would be right back. Her warmth and consideration for the needs and comfort of entire strangers exceeded customer service straight into what is the beauty of humanity. I know all I did was go through an Arby’s drive thru and meet a nice woman, but her kindness was so pure and genuine, I wasn’t about to not let your establishment know how lucky you are to have such a gem on your team.
- BHBreanna HopkinsNov 4, 20251.0I ordered the steak nuggets Mac and cheese, flavor is okay, but my food was cold, thats unsafe and unsanitary. However the service was good.
- RSRandy SchroederOct 8, 20255.0We went there for lunch. 10/8/25, hot curly fries and friendly service. The table was dirty but sh.. happens. Overall good place to go for quick food
- DJdylan jeanblancSep 19, 20251.0We swore like 4 or 5 times and then the manager started bitching at us I guess she had a bad day at work and the service was horrible and im never going back again
- TRThe Art Chick RosieSep 14, 20251.0I don't know if it was just a screw up tonight or if this is how the night shift does things, but I went through the drive thru about 15 minutes ago and came home to find out the middle of my chicken sandwich was raw. I noticed the texture difference from my first few bits as it was just a small piece of the middle that wasn't done. I haven't tried calling yet to see what they'll do, but regardless of their solution this is unacceptable and dangerous. I wish I could add a picture in my review as I did take a picture of the raw chicken.