Subway

Reviews

• TK

  Tracy Konter

  Feb 18, 2026
  2.0
  The last three times I have ordered from this location they have not had the Italian herb and cheese. It seems the only bread option they ever have is white or wheat. The last time I placed an order through the app, they gave me the wrong size sub. I should’ve checked before I left the store. I ordered a 12” but only received a 6”. I double checked my receipt just in case. It did say 12”. I called the store but no one answered so I left a voicemail. I still have not received a call back. I Also sent an email through the website and haven’t received a reply yet. It’s very disappointing.
• JH

  Jesse Hanson

  Feb 17, 2026
  5.0
  What I expect from Subway. Sandwich was good. The staff was quick, competent and professional. The restaurant was clean and we'll kept up.
• BM

  Broken MK2

  Dec 12, 2025
  1.0
  Absolutely fed up with this Subway in Whitehall. Management and staff are horrible. Lazy, slow, and always out of bread options. Italian herbs and cheese bread is always out. The staff is to lazy to make bread and prep for the day. I finally had it after today's visit. Both employees were horrible and took forever when it was completely empty. One employee was a total airhead and couldn't listen, and the other employee was lazy and snotty. The first employee walked away half way through making my sub to go talk to a friend and my sub just sat there for 3 minutes. Finally the other employee picked up where the other left off. After being a regular subway customer for 17 years, the employee said he can't make the sub the same way it's always been done. He said "I don't know how much sauce I'm allowed to put on because we are now supposed to do the sauce first, then the veggies." All because I asked to have my veggies on first and then the sauce like it's always been done. I'm sorry, but who the heck cares. Why even change the process when they can't make the sub right in the first place. Not to mention my toasted sub was cold as could be. Any other subway I go to, I never have an issue, but this one here in Whitehall is always out of bread options, never can make the subs right, and the staff is lazy and don't care about anything. I remember when the exact same sub I always get was $5 for a foot long. I never would have an issue, but now in today's age, the exact same sub is triple the price and they can never get it right. I expect to have my food served to me exactly how I want with the options the store is supposed to provide and have ready on hand. Overall, I'll gladly travel 20 minutes to another subway in another town to make sure my sub is made correctly. I've given up with how pathetic this Whitehall Subway is and it only keeps getting worse.
• RS

  Rebekah Smith

  Dec 10, 2025
  1.0
  Music was loud and had to repeatedly ask "Pardon?" loudly, employee asked confusing questions ("What kind?" instead of "What size?" or "what length?"), one of the employees was SPIT TALKING ONTO the OPEN sandwich, she also scratched her open mouth and something was flaking off near the sandwich, and I was asked " What did you get?" then I replied with "a turkey and ham sandwich" then she asked "what meat did you get?" and I replied with the same answer to which she then looked back down and continued tapping on her register. Awkward and uncomfortable customer service, with terrible hygiene, and honestly far too overpriced food. 2/10 stars to be completely honest.
• NL

  Nick Loomis

  Nov 2, 2025
  1.0
  The subway in Whitehall has really gone downhill

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