Dunkin'

4.4
140 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Salem, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
83 Buol Road, West Salem, WI
54669, United States

Hours

Reviews

4.4
140 reviews
5 stars
118
4 stars
0
3 stars
0
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, leading to frustration and disappointment.

Customer Service

While some staff were praised for their friendliness and helpfulness, others were criticized for poor attitudes and rudeness.

Service Speed

Numerous reviews mentioned slow service, both in-store and drive-thru, with long wait times reported.

Cleanliness and Atmosphere

The location was generally described as clean and welcoming, contributing positively to the customer experience.

Product Quality

Customers enjoyed the quality of food and drinks, particularly the donuts and coffee, although there were some complaints about poorly made items.
  • AK
    Andrea Knutson
    Nov 14, 2025
    5.0
    The staff here are all awesome. Noel especially has brightened my day many times!! Keep up the great work
  • NW
    Natalie Wright
    Nov 13, 2025
    5.0
    I love coming to dunkin and always greeted with the best service and quality of food and drinks. 😁
  • MD
    Mikayla D
    Nov 12, 2025
    5.0
    This is the only Dunkin that gets our orders right every single time. The people are always so nice and we'll always go out of our way to drive here from La Crosse for their service.
  • JE
    Jocelyn Einarson
    Nov 8, 2025
    5.0
    Stan was awesome! Loved the service & she was so nice & helpful when we spontaneously stopped to grab a quick snack! 😀
  • SK
    Susan Kast
    Nov 6, 2025
    1.0
    I ordered a dozen donut’s and the girl waiting in us was so high on something she almost fell twice, couldn’t get the donuts out of the case, we had to tell her 4-5 times which ones we wanted and she still couldn’t get it right. She was stuffing donuts in a small bag and i asked if i could have them in s box so they weren’t smashed having done Boston cremes and she put them all in a small donut hole box leaving the box open. When she almost fell the second time i asked if she was okay and she tried to say “I’m new” but could hardly even talk. At one point she stopped trying to get the donuts and went to her phone. I asked if she had a call she needed to take and she said no just friends. I truly felt bad for the girl working with her who was running everything including the drive through and filling drink orders by herself. I spoke with the manager that Lloyds has a number for and the response was “ I’ll look into it but I’m not in the area”. This girl needed to be taken in for treatment and definitely shouldn’t be serving public. Reported and nothing done.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 83 Buol Road, West Salem?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' at this location offers both delivery and curbside pickup services.