McDonald's

3.2
2946 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1120 Miller Parkway, West Milwaukee, WI
53214, United States

Hours

Reviews

3.2
2,946 reviews
5 stars
897
4 stars
556
3 stars
497
2 stars
304
1 star
692

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of empathy from employees.

Order Accuracy

Multiple reviews indicated frequent issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Wait Times

Customers consistently complained about long wait times at both the drive-thru and in-store, with some reporting waits of over 20 minutes.

Food Freshness

Several reviews mentioned that food was often served cold or not fresh, leading to disappointment among customers.

Management Issues

Feedback pointed to ineffective management, with reports of disorganized staff and a lack of accountability for poor service.
  • AL
    Arleen Lebron
    2 days ago
    1.0
    As service, rude cashier and tables dirty. We waited for our food and the food supposedly ready and they didn’t inform us.
  • II
    Ieit88
    3 days ago
    1.0
    McDonald's is a crap business model. Serve inconsistent crap food, broken ice cream machines and health problems in a bag of food. I'm just ashamed I can't give 0 stars.
  • BL
    Bbqbriggs Laflur
    3 days ago
    1.0
    Waited 20 mins in second drive thru and Noone answer the 1st lane had a car just chilling smoking it saids 24 hours but Noone is there done with Macdonalds
  • RB
    Rodney Blackmon
    5 days ago
    1.0
    Always have a problem with service and orders. I asked for no pickles and no onions. I got them both and no barbecue sauce! Would love to go to a different one, but my schedule does not give me the time.
  • AG
    Abdiel Garcia
    6 days ago
    5.0
    Got there with a line and they managed to get me through the drive thru fast and the food was on point. The people at the drive thru were also super nice. No complaints

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in West Milwaukee, WI?

McDonald's in West Milwaukee, WI is open 24 hours a day, 7 days a week, including all holidays.

Does this McDonald's location offer delivery service?

Yes, McDonald's offers delivery service 24/7 through their online platform.