Jimmy John's

3.3
238 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1403 Miller Park Way, West Milwaukee, WI
53214, United States

Hours

Reviews

3.3
238 reviews
5 stars
93
4 stars
43
3 stars
18
2 stars
17
1 star
67

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Many customers experienced long wait times for delivery, often exceeding an hour, with some orders arriving incorrect or incomplete.

Customer Service

Customer service quality varied significantly; some employees were praised for their friendliness, while others were criticized for being rude or unhelpful.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poor sandwich preparation were noted, leading to customer frustration.

Food Quality

While some customers enjoyed the food, others reported issues with freshness and preparation, including dry sandwiches and incorrect ingredients.
  • BB
    Ben
    Nov 28, 2025
    5.0
    This Alex dude pulled through with everything I needed. Amazing worker
  • KS
    Kevin Sherer
    Oct 21, 2025
    4.0
    Convenient location and quick lunch.
  • LH
    Lori Harper
    Sep 24, 2025
    1.0
    The Miller Parkway location is the one that delivers to my work address. They are horrible. Submitted an order at 11:35a today and it came an hour and 15 minutes later. That's pretty average for this location. There's a 50/50 chance that the order will be wrong also. I placed a catering order a while back for a work meeting. The first time they came, they only brought sandwiches. They left the salads, chips and cookies at the store. They went back to get them and only brought the salads and cookies. They had to go back again to get the chips. This was so frustrating and made a mess of my lunch meeting. I complained and was told they were sorry and would address it. No partial refund or credit, nothing. Today was the last straw and I won't order from here again. When it happens with every order, it's not a mistake or accident, it's just the way they do business.
  • JR
    Joseph Rivest
    Jul 19, 2025
    1.0
    Ordered online and when I got to the drive up window , the young man who said he was a manager tells me I Ordered for delivery. I told him Then why would I bee here. He continued to argue that I Ordered delivery, I asked for the manager and he says I am the manager. He sent someone else to refund the delivery charge and fix the order. A Manager should never argue with a customer ever !
  • SL
    Shevelle Lee
    Jun 29, 2023
    3.0
    The service was fast, and my veggie sub hit the spot.