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Wendy's

3.4
(859 reviews)

Business Details

(262) 365-0411

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
650 W. Paradise Drive, West Bend, WI
53095, United States

Hours

Reviews

3.4
859 reviews
5 stars
285
4 stars
202
3 stars
132
2 stars
85
1 star
155

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Many customers reported long wait times and understaffed conditions, leading to poor service experiences.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold items, incorrect orders, and unsanitary conditions.

Customer Service

Feedback highlighted a mix of friendly and rude interactions, with several customers feeling their concerns were not addressed properly.

Cleanliness

Multiple reviews pointed out cleanliness issues, including dirty dining areas and unsanitary food handling practices.
  • TR
    Tom Remy
    Feb 19, 2026
    2.0
    I want to start my saying the staff that were working on my visit appeared to be very busy, but way understaffed. Long lines in waiting for service or their orders. I have included a couple of photos of a large liquid spill. So under staffed there was no attempt to clean it up. This is a slip hazard ⚠️. I would have thought that this would have been a priority. The food was about what you’d expect from fast food. Underwhelming, cold fries. Come on Management. These are things easy to address.
  • IB
    Ian Baab
    Jan 21, 2026
    4.0
    Food good but Wendy's employees locked the door so nobody else could get
  • KE
    Kynsee eesnyk
    Jan 6, 2026
    1.0
    Slowest service ever. There’s only 1 customer and that was ME.. So slow for one chili. Where are they getting these people from?
  • KK
    KrazySaintK
    Dec 8, 2025
    5.0
    Wen through the drive thru and everything went smoothly. Food was fresh, hot and tasty. The employees were on point with the details of the order, and we're friendly while doing it.
  • MK
    Merel Kerr
    Dec 2, 2025
    5.0
    Excellent employees.

Frequently Asked Questions About Wendy's

Is the Wendy's in West Bend, WI currently open?

Yes, the Wendy's located at 650 W. Paradise Drive in West Bend, WI is currently open and serving customers.

What are the operating hours for Wendy's in West Bend?

This Wendy's is open every day from 6:30 AM to 10:00 PM, including drive-thru service during these hours.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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