Wendy's

3.4
856 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
650 W. Paradise Drive, West Bend, WI
53095, United States

Hours

Reviews

3.4
856 reviews
5 stars
284
4 stars
201
3 stars
132
2 stars
84
1 star
155

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and lack of attention to detail, leading to customer dissatisfaction.

Food Quality

While many enjoyed the food, there were complaints about cold items, poor preparation, and declining quality of certain menu items.

Cleanliness

Several customers noted cleanliness issues in the dining area and kitchen, impacting their overall experience.

Drive-Thru Efficiency

The drive-thru service was frequently criticized for being slow, with long wait times reported by multiple customers.
  • KE
    Kynsee eesnyk
    6 days ago
    1.0
    Slowest service ever. There’s only 1 customer and that was ME.. So slow for one chili. Where are they getting these people from?
  • KK
    KrazySaintK
    Dec 8, 2025
    5.0
    Wen through the drive thru and everything went smoothly. Food was fresh, hot and tasty. The employees were on point with the details of the order, and we're friendly while doing it.
  • MK
    Merel Kerr
    Dec 2, 2025
    5.0
    Excellent employees.
  • FF
    Frede Fam
    Nov 18, 2025
    2.0
    Didn't get the order right and when notified of this Didn't seem to care. They did somewhat fix it, but given reaction I did not feel like anyone cared if my order was right or to my liking.
  • SW
    Syd Ball Wini
    Nov 4, 2025
    4.0
    went to this restaurant for dinner and an additional time for a dessert. The staff was extremely rude, quick to argue, and does not know how to count change. The food was hot, and my request for extra ketchup, salt and pepper was fulfilled.

Frequently Asked Questions About Wendy's

Is West Bend Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's in West Bend, WI currently open?

Yes, the Wendy's located at 650 W. Paradise Drive in West Bend, WI is currently open and serving customers.