QDOBA is a modern fast-casual restaurant with a warm, inviting atmosphere with freshly prepared, customizable Mexican-inspired cuisine. Visit QDOBA if you are looking for a family-friendly Mexican restaurant offering flavors everyone will love. Enjoy made-to-order burritos, bowls, quesadillas, nachos, tacos and more - all made with quality ingredients, including flame-grilled adobo chicken & steak, slow-cooked brisket birria, and fajita veggies. Whether you’re dining in, picking up, or catering your next event, build your entrée exactly how you want with flavorful salsas and toppings like hand-crafted guacamole and famous 3-Cheese Queso. Stop by QDOBA today or order online for pickup or delivery to enjoy the best Mexican food in town.
Numerous customers reported slow service, with long wait times for both in-store and online orders, and staff appearing disengaged or rude.
Food Quality
While some customers praised the food as delicious and well-prepared, others noted issues with food being cold, dry, or lacking flavor.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and overflowing trash, which detracted from the overall experience.
Staff Attitude
Many customers expressed dissatisfaction with the staff's attitude, describing them as unfriendly or unprofessional during their visits.
Value for Money
Some customers appreciated the value for money, noting that the food was reasonably priced and offered good portions.
EP
Erika Pankratz
Nov 2, 2025
1.0
Ordered food online for pick up… meal wasn’t even started by the time it said it should be ready. Confirmed to make sure chips were in the bag for nachos, they said yes and got home and they weren’t. Birria meat was burnt too.
Don’t waste your time or money.
FY
From Yvonne
Oct 17, 2025
2.0
I asked for my burrito to be grilled and the cash register person refused to remove wrapper and said it's the same and whispered something to the builder. I hope when he receives that treatment he recalls doing this experience. I would have rather gone to you-know-where instead
KW
Kim Walecki
Sep 20, 2025
1.0
I stood in line waiting for my order to be taken. It appears they were under staffed. There were 6 people waiting on to go orders. The young man behind the counter was trying to keep up with the to go orders as well as help with the cashier. The cashier was more worried about being on his phone and sipping his drink. The young man who was making to go orders had to then go over and bag all of the orders (while cashier was standing there on his phone)! I over heard one worker tell a customer a list of employees quiting soon. The store was dirty. I seldom write reviews, but this experience was horrible!
Frequently Asked Questions About QDOBA Mexican Eats
Is this QDOBA open today?
QDOBA's hours vary by location and can change due to holidays or events. For the most up-to-date hours, check our website or call the restaurant. If closed, you can find another open QDOBA by using the site locator. This ensures you always know the best time to visit or place large catering orders.
What time does this QDOBA close?
To find out what time this QDOBA closes today, for dine-in, to-go, or delivery, click on the "Visit Website" link in Google Maps (above) and look for the hours of operation near the address. If the closing time is still unclear, try calling the phone number listed above to contact the restaurant directly and ask about our hours.
Does this QDOBA offer takeout or to go?
Yes, this QDOBA offers takeout, to-go, and pickup orders. You can place your order through the QDOBA app or website by clicking on the "Order Now" button and selecting "Pickup." Choose your preferred pickup time and the location where you'd like to pick up your order. When the time comes, your meal should be ready and waiting for you to take it home!
What time does this QDOBA open?
QDOBA locations typically open around 10:30 am or 11:00 am, but hours may vary by location. To find out when this specific QDOBA opens for dine-in today or tomorrow, it's best to check our webpage or Google Maps listing for the most up-to-date information on our opening hours.
Does this QDOBA offer a gluten-free menu?
QDOBA offers gluten-friendly options but can't guarantee a gluten-free environment due to cross-contamination risks. Some gluten-friendly choices include salads, bowls and proteins. Ask the manager before ordering to check regarding any severe allergies.
Does this QDOBA offer vegan or vegetarian options?
QDOBA offers vegan and vegetarian options, including beans, rice, veggies, and various salsas. Vegans should avoid menu items including cheese and sour cream, but the Fajita Veggie Post-Workout Bowl is a perfect choice for anyone following a vegan lifestyle. Inform staff of dietary needs to minimize cross-contamination.
Does this QDOBA take reservations?
QDOBA doesn't take reservations, but instead caters to walk-ins for quick, casual dining. For large groups or special requests, call ahead to speak with the manager for arrangements.
Are restaurant jobs available at this QDOBA? If so, how much do they pay and what is the age limit?
"Yes, this QDOBA may have open job positions.
Check https://www.qdoba.com/join-the-qdoba-team for potential openings.
To apply for a job at QDOBA, visit our careers page. You can easily search and apply for various positions, from entry-level to management. Our careers portal provides detailed job descriptions, required qualifications, and the application process. Simply fill out the form for the desired position and submit it online. Good luck!"
Does this QDOBA offer delivery?
QDOBA offers delivery through the QDOBA app or through DoorDash and Uber Eats. Availability varies by location. Check our website or app for delivery options. Payments are made online; cash isn't accepted. Fees and minimums apply, with occasional promotions. Delivery radius and hours may differ from in-restaurant.
Does this QDOBA take Apple Pay, Google Pay, or Other Touch-Free Payments?
QDOBA accepts touch-free payments like Apple Pay and Google Pay at many locations, but availability varies. Check our website, app or and ask a team member for accepted methods. Note: Online orders may be limited to cards or gift cards. Confirm with the restaurant for current options.
Is this QDOBA open on Thanksgiving?
Most QDOBA restaurants are closed on Thanksgiving Day in the U.S. although there are some exceptions. We recommend calling your location ahead of time to confirm holiday hours.
Does this QDOBA offer a Keto or high-protein menu?
QDOBA offers keto-friendly meals like burrito bowls without rice or beans, adding protein, lettuce, salsa, cheese, and guac. Salads and taco bowls are low-carb choices. Guests can customize as they wish to accommodate keto or high-protein diets.
What are the regular opening hours of QDOBA Mexican Eats in West Bend?
QDOBA Mexican Eats in West Bend is open daily from 10:30 AM to 10:00 PM.
Is QDOBA Mexican Eats open on Thanksgiving?
Most QDOBA locations, including this one, are closed on Thanksgiving Day. It's recommended to call ahead and confirm.
Does QDOBA in West Bend offer takeout and delivery services?
Yes, this QDOBA offers takeout, in-store pickup, and delivery via the QDOBA app and third-party services like DoorDash and Uber Eats. Delivery availability varies by location.
Can I customize my meal at QDOBA Mexican Eats?
Yes, QDOBA offers customizable Mexican-inspired dishes including burritos, bowls, quesadillas, and more with various proteins and toppings like handcrafted guacamole and 3-Cheese Queso.
Does QDOBA offer gluten-free and vegan options?
QDOBA provides gluten-friendly options and vegan/vegetarian choices such as beans, rice, veggies, and salsas. However, due to cross-contamination risks, gluten cannot be fully guaranteed. Always inform staff about allergies or dietary needs.
Are reservations required or accepted at QDOBA West Bend?
QDOBA does not take reservations and primarily serves walk-in customers. For large groups or special occasions, calling ahead is recommended to coordinate with management.
Does QDOBA accept mobile payment methods like Apple Pay or Google Pay?
Many QDOBA locations accept touch-free payments including Apple Pay and Google Pay, but availability can vary. Checking with the specific location is advised.
What nearby places can I visit along with QDOBA Mexican Eats in West Bend?
Near QDOBA, you can visit places like Dunn Brothers Coffee or Panera Bread for coffee and baked goods, Mattress Firm for furniture shopping, or West Bend Cinema for movies, making it convenient to combine errands or leisure activities with your dining experience.
Are there nearby services where I can get electronics or mobile phones close to QDOBA?
Yes, Verizon and Wireless Zone, Verizon Authorized Retailer are nearby, providing options for electronics and mobile phone retail. Customers can easily plan visits to these stores around their meal at QDOBA.
What nearby healthcare facilities are accessible from QDOBA Mexican Eats in West Bend?
Nearby healthcare options include Aurora Health Center, Aurora Healthcare hospital, various doctors such as Janet Temmer PT, and rehabilitation centers, offering convenient access for medical needs before or after dining at QDOBA.