Panera Bread

3.7
702 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

825 West Paradise Dr, West Bend, WI
53095, United States
(262) 338-9999
https://www.panerabread.com/en-us/cafe/locations/wi/west-bend/825-west-paradise-dr
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread West Bend is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
825 West Paradise Dr, West Bend, WI
53095, United States

Hours

Reviews

3.7
702 reviews
5 stars
307
4 stars
154
3 stars
61
2 stars
65
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, inaccurate orders, and poor service experiences, particularly after the location change.

Food Quality

While many customers enjoyed the food, there were consistent complaints about portion sizes, freshness, and incorrect orders.

Atmosphere

The new location's layout and decor received negative feedback for being too bright and lacking the cozy feel of the previous cafe.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary practices by staff.

Staff Attitude

Mixed reviews on staff friendliness, with some customers noting helpful service while others experienced rudeness and lack of attention.
  • AH
    Anne Hautala
    1 day ago
    5.0
    Great food!
  • JB
    John Bennett
    Dec 11, 2025
    4.0
    Great French dip.
  • MA
    Mia Ashley
    Dec 5, 2025
    4.0
    Food is the same but not a fan of the new look. I miss the old cafe style!
  • SK
    Stephanie koski
    Nov 18, 2025
    1.0
    Terrible service and sat and waited 5 minutes for change then she shoved the food out the window will never go to this location again
  • SS
    Sabrina
    Oct 20, 2025
    3.0
    Usually a big fan, but I went to pickup an order recently and was just told “we’re really backed up” and to pull ahead. I eventually had to leave, and the app finally updated that my order was ready 40 minutes after it was supposed to be ready. Not 40 minutes after I ordered. 40 minutes after pickup time. Reached out for a refund and heard nothing. I’ve enjoyed dining inside in the past, but I might rethink next time.
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Frequently Asked Questions About Panera Bread

Does Panera Bread at 825 West Paradise Dr accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the operating hours for Panera Bread West Bend?

Panera Bread is open every day from 6:00 AM to 9:00 PM.