Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread West Bend is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.7
696 reviews
5 stars
305
4 stars
152
3 stars
60
2 stars
65
1 star
114
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times for orders, both in-store and drive-thru, with many expressing frustration over inaccurate orders and poor customer service.
Cleanliness
Multiple reviews highlighted concerns about cleanliness, including dirty tables and unsanitary practices by staff.
Atmosphere
The new location's atmosphere received mixed reviews, with many customers preferring the previous location's cozy feel over the current bright and loud environment.
Food Quality
While some customers praised the food quality, others noted inconsistencies in portion sizes and freshness, leading to disappointment.
Staff Attitude
Customer experiences with staff varied, with some noting friendly service while others reported rude or indifferent behavior.
- SKStephanie koski6 days ago1.0Terrible service and sat and waited 5 minutes for change then she shoved the food out the window will never go to this location again
- SSSabrinaOct 20, 20253.0Usually a big fan, but I went to pickup an order recently and was just told “we’re really backed up” and to pull ahead. I eventually had to leave, and the app finally updated that my order was ready 40 minutes after it was supposed to be ready. Not 40 minutes after I ordered. 40 minutes after pickup time. Reached out for a refund and heard nothing. I’ve enjoyed dining inside in the past, but I might rethink next time.
- RTReese ThomaOct 16, 20251.0Sitting in the restaurant waiting for 40 minutes and still in the prepping mode. Terrible
- JJJulieOct 1, 20253.0Location change was not ideal in my own personal opinion. (I understand that if it needed to be done and hands were tied and something at corporate was out of anyone's local control well then there's nothing that can be done.) The first location on main street was much better such as giving the customer a more comfortable "homier" inviting feeling with more room for seating, more ambient lighting, and overall it was quieter. The second location now looks like everything else; a loud overly bright reduced space that resembles a congested cafeteria. I felt the quality of customer service and availability of menu items were better once upon a time as well but that has been everywhere for the past 5+ years and not exclusive to Panera. Food is tasty. I'm still a return customer to the company, not necessarily to that specific franchised location, but will go back if I'm in the area and need a panera fix. Overall I'm still thankful that it's in WB and didn't leave the area entirely.
- DDDouglas DuernbergerSep 11, 20251.0Stood in line thurs. a.m. for 15 minutes. Nobody was at the register. They also ran out of 3 coffee selections. This happens very often. Not planning on visiting this location anytime soon again.
Frequently Asked Questions About Panera Bread
Does Panera Bread at 825 West Paradise Dr accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the operating hours for Panera Bread West Bend?
Panera Bread is open every day from 6:00 AM to 9:00 PM.
Can I order delivery from Panera Bread West Bend, and during what hours?
Yes, delivery is available daily from 6:00 AM to 9:00 PM.
What types of meals does Panera Bread West Bend serve?
They serve breakfast, lunch, brunch, and dinner.
What payment methods are accepted at Panera Bread West Bend?
They accept American Express, Visa, Mastercard, Discover, and cash.
Does Panera Bread West Bend offer catering services?
Yes, they provide catering services.
Does Panera Bread West Bend have a drive-thru or pickup options?
Yes, they have a drive-thru and offer pick-up services, including Rapid Pick-Up.
Are Wi-Fi and a casual dining atmosphere available at Panera Bread West Bend?
Yes, the cafe offers complimentary Wi-Fi and a casual attire environment.
What nearby restaurants can I visit before or after Panera Bread West Bend?
You can visit Chipotle Mexican Grill for Mexican food, Big Apple Bagels for more casual dining, or Michaleno's Pizzeria for pizza.
Which nearby places can help with car service needs when visiting Panera Bread West Bend?
Nearby automotive services include West Bend Tire Co., Goodyear Auto Service, and West Bend Tire Company for tire and auto repair needs.
What entertainment options are located near Panera Bread West Bend?
You can enjoy a movie at the nearby West Bend Cinema or visit Buffalo Wild Wings for sports bar dining and entertainment.