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Jimmy John's

3.6
(288 reviews)
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Business Details

869 S Main St, West Bend, WI
53095, United States
(262) 334-0100
https://locations.jimmyjohns.com/wi/westbend/sandwiches-708.html

About

Sandwich Restaurant

Location

Jimmy John's
869 S Main St, West Bend, WI
53095, United States

Hours

Reviews

3.6
288 reviews
5 stars
135
4 stars
48
3 stars
18
2 stars
20
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unprofessional staff, with several instances of poor customer service and long wait times.

Delivery Issues

Numerous reviews highlighted slow delivery times, with some customers waiting over an hour for their orders.

Food Quality

While some customers praised the freshness and taste of the subs, others noted inconsistencies in order accuracy and ingredient quality.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of basic supplies like napkins, contributing to a negative dining experience.
  • BZ
    Bekki Z
    Feb 25, 2026
    5.0
    Placed an online order and they had it ready for me right on time. The staff was very friendly, would love to stop again when I'm in the area!
  • MD
    Margo Durkee
    Feb 2, 2026
    5.0
    Close proximity to me in medical rehab facility. Prefer healthier fresh food choices & JJ's delivered. Great service, food. Thank you JJ's.
  • CS
    Candice Sobczak
    Dec 5, 2025
    1.0
    Very dirty, no napkins in sight because they are behind the counter? Why wouldn't you let people grab napkins to help keep your establishment clean since the employees obviously don't care.
  • TG
    Trish G
    Dec 3, 2025
    5.0
    Always super fast! Great quality!
  • KK
    Krystal Kidd
    Dec 1, 2025
    1.0
    Ordered delivery. Took 50 minutes (I live less than a mile away from the store.) Thats not freaky fast at all. Asked for mayo packets on the side, didn't receive those. Also never got a notification that my order was delivered. Just put it outside the front door and I juat happened to walk out to see it. I have a buzzer that could have been rung to even let me know it was there. Never again
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Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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