Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Bend, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported issues with incorrect orders and missing items, leading to frustration.
Staff Performance
While some reviews praised friendly and helpful staff, others noted unprofessional behavior and poor customer service.
Product Availability
Many customers expressed disappointment over the lack of available donuts and menu items, especially during peak hours.
Cleanliness and Atmosphere
The shop was generally described as clean, but some customers mentioned issues with the overall atmosphere and organization.
Service Speed
Service speed varied, with some customers noting quick service while others experienced long wait times.
OJ
Osmaide Palacio jr
1 day ago
1.0
Food always comes out great, but I just started coming here recently because I just started getting my kids every Sunday and they love Dunkin’ Donuts so instead of having Dunkin’ Donuts in Milwaukee where they live I bring them to my City West Bend where every time we come to the drive-through we are rushed through our order the attendant Always has a huge attitude you can hear it in their voice. You feel very uncomfortable while ordering and it is getting kinda annoying. I thought it was gonna be a one time thing the last time we went last Sunday, but this Sunday today when we went same thing attitude from the speaker. We get to the window and they are rushing us to pay also with an attitude and they literally rush you through your order so they really are not listening to what you’re telling them I told them that I wanted three French crullers two frosted chocolate donuts and one white frosted doughnut and they put in two frosted white donuts, two chocolate donuts, and two French crullers I would’ve probably spent more if I wasn’t rushed through my order and made me feel very uncomfortable and on top of that, the food was cold. Donuts were good though. 11/23/2025 9:44am
SL
Sadee Lynn
Nov 5, 2025
1.0
got my order wrong twice and forgot straws. the guy working the window didn’t have a clue what signature drinks the company was offering. terrible experience
GK
G K
Oct 27, 2025
5.0
Always a good experience!
TM
Tierney Mawhinney
Oct 22, 2025
5.0
I put in a mobile order for two dozen donuts, specifically the vanilla frosted with sprinkles, chocolate frosted with sprinkles, and strawberry frosted with sprinkles. When I went to pick it up, I was informed they were not able to fulfill my order because they only had certain donuts available. I explained that this order was for my daughter's school and who I assume was the manager substituted 125 munchkins instead of the donuts. I was very happy with this substitution and I'm so grateful she gave me some grace on the short notice order! Much appreciated Dunkin!
DK
Dan Kidney
Oct 17, 2025
5.0
The shop is clean and the ice cream is always delicious. The staff is always welcoming,patient and happy to help. Its clear they care about their customers.
What are the operating hours of Dunkin' in West Bend, WI?
Dunkin' in West Bend is open every day from 5:00 AM to 10:00 PM.
Does Dunkin' offer delivery and pickup services at this location?
Yes, Dunkin' offers both delivery and curbside pickup services.
What kind of food and beverages can I expect at Dunkin'?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and other baked goods with 50+ varieties of donuts and premium beverages.
Where is Dunkin' located in West Bend, WI?
The Dunkin' is located at 1610 W Washington St, Washington neighborhood, West Bend, WI 53095, USA.
Does Dunkin' have a drive-thru and dine-in options?
Yes, Dunkin' features a drive-thru lane and also serves dine-in customers.
Are there any special menu items for the holiday season at Dunkin'?
Yes, Dunkin' offers holiday specialties like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I order ahead from Dunkin' using my smartphone?
You can order ahead using the Dunkin' mobile app, available on iOS and Android, or via their website order link for a fast grab and go experience.
What nearby gas stations could I stop at when visiting Dunkin'?
Nearby gas stations include Tri Par Oil Co., Kwik Trip, Amoco, and Mad Max Meadowbrook, convenient for refueling before or after enjoying your Dunkin' order.
What other dining options are close to Dunkin' in West Bend?
Nearby dining options include Baskin-Robbins for ice cream and smoothies, KFC for chicken meals, Subway for sandwiches, Little Caesars Pizza, Chinatown Kitchen for Asian cuisine, and Karlichi's Grill food truck.
Where can I go nearby for shopping or banking when visiting Dunkin'?
Nearby shopping includes Dollar Tree, Family Dollar, Mills Fleet Farm, and shoe stores like Rogan's Shoes and Saucony. For banking, there's BMO Harris Bank ATM and Western Union money transfer services.