Dunkin'

3.9
329 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Bend, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1610 W Washington St, West Bend, WI
53095, United States

Hours

Reviews

3.9
329 reviews
5 stars
194
4 stars
38
3 stars
21
2 stars
20
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rude attitudes and rushed orders.

Order Accuracy

There are frequent complaints about incorrect orders and substitutions, leading to customer dissatisfaction.

Product Availability

Customers often find that popular items, especially donuts, are frequently out of stock, particularly during peak hours.

Cleanliness and Atmosphere

The location is generally described as clean, but some customers noted issues with staff behavior and overall atmosphere.

Community Engagement

Positive feedback highlights the staff's involvement in community events and their willingness to support local causes.
  • AM
    Amber Marshall
    1 day ago
    3.0
    Very disappointed. We came here on Saturday, January 10th around 10 a.m. I ordered ahead on the app and only ordered two drinks. When we went through the drive-thru, we were told they were still working on the order and to pull up to the second window. We sat there for about 20 minutes while multiple cars behind us received their drinks before we did. Eventually, we got out of line and I went inside, our drinks were already made and just sitting on the counter.
  • ML
    Michelle Lenz
    Dec 26, 2025
    5.0
    I just moved to west bend and the location easy to find . Friendly crew warm welcome .
  • TD
    terri dennison
    Dec 24, 2025
    2.0
    I put am order in for munchkins 25 Asked for blueberry glaze and chocolate. Got 23 total and it's only 2 flavors chocolate 12 and 11 blueberry. We specifically asked for the 3 flavors should been 8 8 and 9 for 25 total. Now we don't have what we ordered for Christmas morning. Did take a photo
  • BB
    Brett
    Dec 21, 2025
    5.0
    The holiday season TV ads for the Dunkin' Munchkins made me hungry for sum. These Munckins are mouth watering good. I enjoyed the crunchy X-Mas sprinkles. These donut holes are a guilty pleasure. You can get donut holes at your local grocery store. But, the best of the best is at Dunkin' Check out the West Bend location and indulge your need for sum mouth watering Munchkins.
  • OJ
    Osmaide Palacio jr
    Nov 23, 2025
    1.0
    Food always comes out great, but I just started coming here recently because I just started getting my kids every Sunday and they love Dunkin’ Donuts so instead of having Dunkin’ Donuts in Milwaukee where they live I bring them to my City West Bend where every time we come to the drive-through we are rushed through our order the attendant Always has a huge attitude you can hear it in their voice. You feel very uncomfortable while ordering and it is getting kinda annoying. I thought it was gonna be a one time thing the last time we went last Sunday, but this Sunday today when we went same thing attitude from the speaker. We get to the window and they are rushing us to pay also with an attitude and they literally rush you through your order so they really are not listening to what you’re telling them I told them that I wanted three French crullers two frosted chocolate donuts and one white frosted doughnut and they put in two frosted white donuts, two chocolate donuts, and two French crullers I would’ve probably spent more if I wasn’t rushed through my order and made me feel very uncomfortable and on top of that, the food was cold. Donuts were good though. 11/23/2025 9:44am

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in West Bend, WI?

Dunkin' in West Bend is open every day from 5:00 AM to 10:00 PM.

Does Dunkin' offer delivery and pickup services at this location?

Yes, Dunkin' offers both delivery and curbside pickup services.