Domino's Pizza

Reviews

• CC

  Claudia

  Nov 9, 2025
  1.0
  I ordered one pizza. I did not receive it until an hour later. The tracker on the app kept telling me that my order would be delivered at a later time.Each time it was much later. I called the store and the team member put me on hold for a very long time, and I decided to go outside to look to see if it was delivered because he told me that on their end it showed that it had been delivered. I live on the second floor and had no way of knowing that it had been delivered because it was not confirmed until after I called the store. I called a second time to let a different team member know that I had received the pizza, but that it was cold and that was not a good experience for me. I decided to make a third call to speak with an actual manager whose name she said was Jessie and she was extremely unprofessional over the phone I had to ask her, her name and ask her if she was the manager, she did not ask me my name, I had to tell her who I was and why I was calling? She sounded annoyed by my request to receive a refund because of the guarantee by the Domino's website-If you do not have a good experience they either have to make it right or they have to give you a full refund. I was put on hold. The manager tried to make it right by asking me if I wanted them to send me a new pizza. I said, no I want my refund and she repeated to ask me again if I wanted a pizza because she was trying to make things right. I told her no, because I do not want to wait for another pizza,and I would just like my refund. I was put on hold again. This time the manager sounded rude, snotty, immature, and told me that because I checked the box to leave my delivery at the door that they would issue me a refund, but this would be the only time that they would ever do it and they would not do it again then she quickly said you should get your refund about 1 or 2 days Goodbye. I began to ask her If she was implying that I was the one at fault for my cold pizza and not her staff who was too incompetent to hit a confirmation button, then she said, you will get your refund in 1 to 2 days Goodbye and I kept trying to ask her because I wanted to know why she was being so rude to me because I'm a customer and she just sounded like she was almost laughing at me and hung up on me while I was still talking. I'm not sure who is the owner of this location but once I talk to them I hope they have the decency to listen to what a horrible experience I had.
• PA

  Phillip Alvarado

  Nov 9, 2025
  5.0
  Lenny and his crew are FAST, they are ACCURATE, they CARE, and their food is awesome. -PA
• LS

  Lindsey Swenson

  Sep 25, 2025
  5.0
  Very polite and friendly delivery drivers. My online orders have been consistently great.
• JG

  John G

  Sep 1, 2025
  1.0
  The app when ordering a pizza says 20 minutes, I wait at home 15 minutes and I’m 10 minutes away, I get there and very rudely the person says “it’s an AI not an actual time the store gives” well then why even have it on there? Now I sit in my vehicle for 30 minutes waiting, NEVER AGAIN!!!
• DC

  Dana Corey

  Aug 23, 2025
  5.0
  We love ordering from Dominoes. We use the app, which is super easy to order from, see coupons and customize your order. We’ve rarely had any issues with orders - 98 percent of the time it’s on point and consistently delicious (and as expected). Our delivery driver always handles our order with care and follows the instructions. The prices are great and food is tasty so it’s one of our favorites for something affordable and quick.

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