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Arby's

4.0
(849 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
730 W Paradise Dr, West Bend, WI
53095, United States

Hours

Reviews

4.0
849 reviews
5 stars
385
4 stars
256
3 stars
106
2 stars
37
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many expressed disappointment with portion sizes, freshness, and overall quality.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions in the dining area.

Pricing Concerns

Customers noted that food prices are high relative to the quality and portion sizes, leading to dissatisfaction.

Inconsistent Experience

Customer experiences varied widely, with some praising friendly staff and good food, while others reported negative interactions and service.
  • IB
    Ian Baab
    Jan 21, 2026
    4.0
    Food is good and service is bad, inside needs to be updated and food is expensive
  • JZ
    Jodi Zaske
    Jan 19, 2026
    1.0
    The food was okay.The service was terrible, the tables were all dirty.You had employees just standing behind the counter.Doing nothing or on their phones when they could have been out cleaning the tables and sweeping the floor..
  • JN
    John Nagel
    Dec 7, 2025
    3.0
    Good flavors but it's not like Arby's used to be. This location doesn't have the best service nor is it clean.
  • PD
    Pup Dragon
    Nov 24, 2025
    2.0
    They started closjng things early. I could get the steak nuggets or the mac n cheese or both but i cant get the bowl. All of the shakes were turned off. A bunch of the large sanswiches you also couldnt order (i was trying to orderon the app) its 8:30 not 11pm. They close at 11. Why are they closing so early?
  • CM
    cody madsen
    Nov 21, 2025
    1.0
    I never got contacted after having my order wrong and giving feedback. Seems they just dont care about customers.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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