Arby's

4.0
844 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
730 W Paradise Dr, West Bend, WI
53095, United States

Hours

Reviews

4.0
844 reviews
5 stars
384
4 stars
253
3 stars
106
2 stars
37
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

Mixed reviews on food quality; some enjoyed the flavors while others complained about cold or poorly prepared items.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions in the restaurant.

Menu Availability

Customers expressed frustration over unavailable menu items and incorrect orders.

Staff Attitude

Staff behavior varied widely, with some being friendly and helpful, while others were described as rude or unprofessional.
  • JN
    John Nagel
    Dec 7, 2025
    3.0
    Good flavors but it's not like Arby's used to be. This location doesn't have the best service nor is it clean.
  • PD
    Pup Dragon
    Nov 24, 2025
    2.0
    They started closjng things early. I could get the steak nuggets or the mac n cheese or both but i cant get the bowl. All of the shakes were turned off. A bunch of the large sanswiches you also couldnt order (i was trying to orderon the app) its 8:30 not 11pm. They close at 11. Why are they closing so early?
  • CM
    cody madsen
    Nov 21, 2025
    1.0
    I never got contacted after having my order wrong and giving feedback. Seems they just dont care about customers.
  • BB
    believen_even_steven
    Oct 19, 2025
    4.0
    Sometimes it can be a little slow when busy but the food is always hot and fresh. The Drive though can get very busy during normal lunch times.
  • CM
    Chris Merkel
    Oct 17, 2025
    5.0
    It's Arby's, they have the meats and damn it's good. If you're not here you don't know what you're missing.