Papa Johns Pizza

Reviews

• PP

  Paresha Pesqueira

  3 days ago
  1.0
  Initially placed an order after receiving a mailer for some really great looking sandwiches. We’re in the middle of a kitchen remodel so we have no appliances, and this seemed like a great solution for our family for the night. After waiting an hour they sent whatever this is supposed to be. Before even considering writing this I called, was dismissed by someone rude. My husband went up there, they said “that’s just how the sandwich looks”. The best part is that wanted me to pay another delivery fee to correct the order they screwed up. The GM had the absolute worst attitude, I can’t even understand how this place is still functioning. Franchise or not it’s a disgrace, I wouldn’t feed this to my dog.
• PW

  Patti Wold

  Apr 6, 2026
  2.0
  Even though my food was ready on time, there was literally no meat on our cheese steak sandwich. The pizza was fine, but again very little toppings.
• FB

  Felice Beal

  Mar 27, 2026
  1.0
  I am appalled at the poor level of customer service related to non delivery of two pizzas and no refund. I spoke to three managers and each were immediately defensive, non responsive and rude. Despite my calm demeanor and inquiry. Not once did any manager ask my name, time of order or amount. I attempted to share with them and to no avail was shunned and even hung up on. I have never experienced this level of disrespect and poor service. I am reporting the establishment to the corporate office and will post on as many platforms as I can the poor service I received. COMPLETELY UNACCEPTABLE!!!!
• KS

  Kt S

  Mar 5, 2026
  1.0
  We ordered the new pan style pizza. There's almost no cheese at all and other toppings are scarce. It's mostly crust with a tiny bit of pizza sauce that you can't actually taste. We'll never order anything from there again.
• AD

  Amy Dahlberg

  Feb 20, 2026
  1.0
  Rating: 0/5 Stars (If I could give negative stars, I’d need a telescope to find them.) ​Apparently, at this establishment, the "Better Ingredients, Better Pizza" slogan doesn't apply to basic reading comprehension or customer service. ​I ordered a blondie. The box was labeled "Blondie." Imagine my sheer, unadulterated joy when I opened it to find a brownie. For those of you who skipped third-grade science, these are not the same thing. I hate chocolate. It’s bitter, it’s overrated, and I didn't pay for it. ​When I called to point out this glaring failure, the manager—a man who clearly peaked in middle school—informed me that they "usually just swap them out" if they’re out of stock. Brilliant. I suppose if they run out of pepperoni, they just throw some discarded Band-Aids on the pizza and hope for the best? ​The "Service" Highlights: ​The Swap: They replaced my item with the one thing I specifically avoided, without so much as a "hey, we’re incompetent" phone call. ​The Attitude: I was polite. I didn't swear (a literal miracle). I didn't yell. I tried the "honey" approach, and you know what it got me? Hung up on. * The Logic: If you're out of something, you don't just shove a random substitute into a mislabeled box and play Dessert Roulette with the customer's palate. ​A Modest Proposal for the Manager: ​Since you're so fond of "disregarding" what people actually asked for, let’s apply that to your life. Next payday, I hope your boss fills out your check for the full amount, but then "disregards the math" and pays you based on your actual value as an employee. You’ll be lucky if you can afford a pack of gum, let alone a blondie you didn't ask for. ​Bottom line: If you want what you actually ordered, go literally anywhere else. If you enjoy being gaslit by a man in a polyester polo, this is your spot.

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